Job opportunity: Spécialist pre sale - Cameroon Desk | Concours 2021, Bourses d'études, Offres d'emplois et Stages

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samedi, mars 27, 2021

Job opportunity: Spécialist pre sale

MTN Cameroon
Job opportunity: Spécialist pre sale


Lieu: Douala

MISSION/CORE PURPOSE

To ensure Fault free operation and maximum Service availability and Quality of the IN &VAS Platforms including but not limited to SDPs, CCNs, Voucher Servers, AIR Servers, as well as SMSCs, USSD, Voice Mail, CIS and other Value-Added Services through Regular Proactive Maintenance tasks and Close Network and Systems Monitoring.

Key Performance Areas:

Key Job Responsibilities
  • Work in conjunction with our sales team to develop and execute account strategy
  • Act as a trusted advisor and technical consultant for all products and related technologies
  • Maintain a current expert knowledge of all products and services
  • Maintain a working knowledge of competitors’ products and services and of emerging trends in the collaboration industry as a whole
  • Provides coaching and professional development to Account Managers in order to enhance their product knowledge, technical acumen, and technical sales skills.
  • Maintain a working knowledge of industry standards to leverage interoperability advantages of our solutions
  • Create sales proposals and quotations
  • Prepare model RFP's and response to customer RFP's / Bids.
  • Conduct training and technical workshops for customers and internal teams.
  • Develop and deliver sales presentations ain concert with the sales team
  • Effectively demonstrate our solutions and support evaluation/PoCs
  • Provide input for development of new products and enhancement of current products
  • Design end-to-end solutions that address a customer’s business needs
  • Assist clients with ROI studies, budgeting and specifications
Staff Leadership and Management
  • Ability to work in a team
  • Responsible for self-learning and development with guidance from the Manager
  • Accountable for meeting and prioritizing own targets / deadlines
  • Provide information to the Manager on work accomplishments, individual / team challenges
  • Lead team meetings and contribute on specialist / technical areas when required
  • Review performance metric dashboards prepared on various performance metrics and provide input to the manager
Operational Delivery
  • Generation of qualitative pipeline via permanent customer needs assessment via discovery visits and workshops
  • Design, pricing and technical proposal writing of complex customer solutions
  • Conduct Proof of concept, demo and deliver high quality presentations of solutions (or speak to customer events)
Job Specifications/ Minimum & Preferred Requirements

Education:
Bachelor of Engineering degree preferable in Telecommunications or Computer science

Experience:
  • Minimum of 2 years’ experience in a customer facing role
  • Experience in selling IT solutions will be an advantage
  • Experience in supervising others is an advantage
  • Experience working in a medium organization
Training:
  • Any project management or sales certification will be an advantage
  • Skills/ competencies:
  • Analytical Thinker
  • Problem Solver
  • Operational Value Creator
  • Culture and Change Champion
  • Supportive People Manager
  • Relationship Manager
  • Results Achiever
  • Operationally Astute
  • Flexible and analytical
  • Leadership and influencing
  • Planning and Negotiation
  • Teamwork
  • Ability to multi-task
  • Strong interpersonal and communication skills
  • Critical-thinker and problem-solve
Knowledge:
  • B2B sales process
  • Presales / technical selling
  • Project management
  • Customer needs analysis (interview techniques)
  • Presentation techniques (Demo/Public speaking/ whiteboarding)
  • Visual thinker / Network and IT solutions design
  • Pricing and customer ROI evaluation
  • Technical bid response and proposals writing
  • Technical knowledge (cloud computing concept, datacenter solutions, IP services, Mobile concepts, M2M solutions, managed services) vices)
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NB: This is not an Expatriate role.

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