Job opportunity: Specialist - Data Mining - Cameroon Desk | Bourses d'études, emplois, stages, concours, résultats

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jeudi, juillet 15, 2021

Job opportunity: Specialist - Data Mining

Job opportunity: Specialist - Data Mining
Job opportunity: Specialist - Data Mining

Department Description: Marketing

Brief Job Description:

Proactively collect, analyze, model internal data. Provide on an ongoing basis, a clear understanding of Customer behavior to implement segmentation, targeted campaign, upselling and cross selling. Lead the CVM program.

Detailed Job Description:

Operational Delivery
  • Conduct deep analysis to identify segments and micro segments that will help to run targeted campaign.
  • Conduct analysis for customer behavior and profiling to identify the right campaign for the right segment and micro segment
  • Develop models to understand the effect of marketing and competitor actions upon each micro segment.
  • Lead the Customer life cycle process at MTN Cameroon
  • Provide in-MTNC assistance to both segments (Business and Consumer) in terms of Business Intelligence activities.
  • Support both segments adopting a segmented approach for any business issue that might have an impact on revenue.
  • Support both segments building and animating micro-segments.
  • Support both segments analyzing the performance and profile of the segments identified and proposing corrective actions.
Reporting & Analytics:
  • Provide inputs to the Manager (as required) relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
  • Provide input to the performance review against agreed KPIs
  • Create and monitor plan for continuous improvement
  • Improve productivity and quality through leading practice initiatives
Supervisory / Leadership / Managerial Tasks:
  • Ability to work in a team
  • Responsible for self-learning and development with guidance from the Manager
  • Ensure cohesive working with the other team members
  • Accountable for meeting and prioritising own targets / deadlines
  • Provide information to the Manager on work accomplishments, individual / team challenges
  • Review performance metric dashboards prepared on various performance metrics and provide input to the manager
Adhoc and Operational Meeting
  • Participate and provide inputs in operational meetings as and when required
  • Set up and manage adhoc meetings for day to day operational requirements as and when required
  • Timely notification of escalations to the Manager, SSH and the CoE
  • Resolve escalations as per defined escalation / resolution procedures
Job Requirements

  • At least 3 years University Degree in Statistics/or Data Mining should be very comfortable with the position
  • Fluent in French and English
  • 2 years’ Experience in Statistics and Economy and significant experience in Data mining.
  • 2 years’ experience in Data mining or Econometric modeling
  • Experience in market basket Analysis, Value management or customer retention and loyalty
  • At least 2 years Marketing experience
  • Telecommunication experience is an added advantage
  • Commercial experience and understanding (Ability to deliver commercial value)
  • Project Management experience
  • Knowledge of Consumer behavior and segmentation
  • Knowledge of Pricing methodology, pricing sensitivity, marginal analysis & cost analysis
Additional Details:

  • Statistical modeling and multivariate analysis
  • Segmentation techniques
  • Scoring techniques
  • Data Quality analysis
  • Algorithm Knowledge
  • Data mining and predictive analytics
  • Forecasting techniques
  • Reporting and performance analysis
  • Project management
  • Organizational and coordination skills
  • Extra good numerical mind
  • Free statistical software skills (R, Tanagra, etc)
  • Advanced statistical software skills ( SAS, SPAD, etc)
  • Advanced use of Excel (Excel, VBA for Excel, etc)
  • Data base Knowledge and specially SQL
  • Good analytical skills
  • Must be able to work under pressure
  • Wide general culture
Behavioral qualities:
  • Attention to detail
  • Effective Communication
  • Think systemically
  • Conflict management
  • Continuous improvement philosophy
  • People interaction
  • Planning and organization
  • Problem solving
  • Proactivity
  • Results orientated
  • Solution providing
  • Strategic thinking

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