Job opportunity: Site & Settlement CCCM Officer

Job opportunity: Site & Settlement CCCM Officer
Job opportunity: Site & Settlement CCCM Officer

Eligible Applicants

This position is advertised open to internal and external applicants.

Procedures and Eligibility

Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS). Applicants must be nationals of, and be locally recruited within the country of their employment.

Duties and Qualifications

Site and Settlement CCCM Officer

Organizational Setting and Work Relationships

The main focus of the Site and Settlement CCCM Officer is to ensures a multi-sectoral response to assist and protect displaced populations in communal settings (collective centres, camps, sites, transit/reception centres, spontaneous and informal sites, etc.), where such are created or envisaged. However, as camps and communal settlements are temporary solutions established only as a last resort whilst all efforts are made to find more durable solutions, the Site & Settlement CCCM Officer does not advocate for the creation of camps but improves the management of any relevant communal setting. Additionally, displaced populations often settle outside of communal settings with host families or in rented premises in rural or urban areas and some aspects of the management and coordination of their access to protection and assistance might fall under the purview of the incumbent.

Depending on the context and indirect or direct CCCM implementation nature of the role the Site and Settlement CCCM Officer assumes different roles, contacts and liaisons; including:
  • Liaising extensively with UNHCR and external technical sectors, field and protection units, Camp/Site Management Sector and Partners and Government representatives, etc. to ensure that services are provided in and across camps/sites, gaps are filled, as well as to ensure participation through camp/site governance structures.
  • Supporting UNHCR in the management, coordination of assistance and services, participation and self-governance of the displaced population at the site level through liaising with site level technical sectors, field and protection units, site/camp management partner agency, Government site level representation, and community representation groups.
All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


Site/Camp Level direct implementation
  • Establish and maintain effective coordination mechanisms and tools, including information management and site/camp monitoring with stakeholders, including government counterparts, ensuring timely and effective provision of services.
  • Conduct or support local authorities in conducting regular site level coordination meetings - if working with a Site/Camp Management Implementing Partner ensure that partner(s) conduct Site/Camp level coordination meetings - in line with the Principles of Partnership, making sure that participation is inclusive, consultative and results-oriented.
  • Establish strong working relationships with all site level internal and external stakeholders, including the displaced population and host communities, in order to facilitate effective collaboration and communication.
  • Conduct continuing site level monitoring of services and ensure that gaps are filled through site level coordination of response and service delivery.
  • Promote the creation of and continuously update of site level Emergency Response Plans as needed.
  • Share regular and ad-hoc reports with concerned parties on a timely manner.
  • Ensure the setup and continuation of site level participatory governance.
  • Coordinate with UNHCR information management focal point to develop and update products such as site/camp profiles, site/camp directories, volunteer units mapping, infrastructure mapping, etc.
  • Coordinate closely with UNHCR Program Unit to follow up on PPAs and to provide inputs for reporting against indicators.
  • Represent UNHCR in meetings with sectoral and external partners, authorities and other relevant interlocutors when needed.
  • Liaise and negotiate with local authority counterparts, partners and populations of concern.
  • Indirect sectoral coordination and liaison across camps/sites or displacement areas
Technical CCCM leadership:
  • Ensure that humanitarian responses build on local capacities, context specific strengths and national response capabilities;
  • Promote the capacity building of relevant authorities in site management.
  • Support the strengthening of CCCM mechanisms established by Government, Camp/Site Management Implementing Partners or UNHCR Camp/Site Managers, while making particular emphasis on meaningful inclusion of the site community groups (women, youth, elderly and persons with specific needs) in decision-making processes; including through governance structures and sectorial focal points identification.
  • Establish and/or maintain cohesion and uniformity in the setting up of communication channels, feedback mechanisms.
  • In close consultation with partners, develop concrete initiatives and specific strategies to improve inter and intra-camp coordination, as well as reduce identified risks.
  • Assess inter-camp level needs and identify problems/gaps and propose/prioritize timely practical actions to respond to particular problems.
  • Adapt relevant policies, guidelines and technical standards to the context of the crisis;
  • Ensure that stakeholders are aware of relevant policy guidelines and technical standards and that responses are in line with them and those of the relevant government, human rights and legal obligations.
  • Ensure to the extent possible that sector partners use common standards and tools for information collection and data management, including in needs assessments and monitoring.
  • Ensure appropriate coordination with national/local authorities, including liaising with relevant government counterparts and ideally, working with them to support or complement existing coordination mechanisms.
  • Put adequate monitoring mechanisms in place to review impact and progress against implementation plans;
  • Ensure adequate reporting and effective information sharing amongst all partners; including but not limited to site managers, other sector leads and national authorities, disaggregating data by sex and age;
  • In coordination with Government counter-parts, ensure the establishment and strengthening of an effective and transparent coordination system at site/camp-levels, including coordination of service provision and other defined site/camp activities.
  • Support the National/Local Authorities with the ongoing process of clarifying roles and responsibilities among site/camp stakeholders.
  • Represent the CCCM sector in meetings with sectoral and external partners, authorities and other relevant interlocutors.
  • Negotiate with local authority counterparts, partners and populations of concern.
  • Advocate for the mobilization of resources.
  • Identify core advocacy concerns for the sector and contribute key messages to the broader multi-sectoral advocacy initiatives.
  • Identify core advocacy concerns at the national level and advocate with authorities to ensure that aid workers working in camps/sites are able to conduct their work independently and in an environment that allows for confidentiality of sensitive information.
Technical CCCM Support:
  • Identify and build relationships with key technical advisers and programme staff, respecting their respective mandates and programme priorities.
  • Identify and build relationships with other key partners, including relevant national and local authorities, academic and other governmental institutions.
  • Identify and build cooperative relationships with relevant sectors - particularly Health, WASH, Protection and Shelter.
  • Support the development of CCCM strategies in a consultative process with implementing partners, local and national government, and technical sectors; ensure that the CCCM response is driven by this strategy.
  • Foster the integration of these strategies into national/regional/local level humanitarian action planning.
  • Contribute to contingency planning and promote the development and/or update of emergency preparedness measures.
  • Ensure that appropriate transitional measures are in place for handing over to recovery and development actors.
  • Promote that the CCCM response is informed by appropriate relevant Technical Standards including among others Sphere, and good practice.
  • Coordinate the integration of cross-cutting issues in the work of the CCCM sector including age, gender, environment, diversity.
  • Support a consistent interpretation and application of international law and related UNHCR and IASC legal standards and policies for the adequate provision of CCCM.
  • Organize training activities for stakeholders, including UNHCR staff, local partners and relevant authorities. If need be, ensure that the logistical requirements of the capacity development initiatives are in place in terms of organising venues, developing the lists of participants and that the other relevant logistical and administrative requirements are met.
  • Perform other related duties as required.
Minimum Qualifications
  • Education & Professional Work Experience
  • Years of Experience / Degree Level
  • For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
Field(s) of Education
  • *Law; *Political Science; *Economics;
  • *International Relations; *Business Administration; *Social Science;
  • or other relevant field.
  • (Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses: Not specified.

Relevant Job Experience
  • Strong negotiation and interpersonal skills supplemented by good knowledge of the Humanitarian reform process and the role of the humanitarian community preferably in Camp Coordination and Camp Management. Knowledge of CCCM and protection technical guidelines and standards. Demonstrated experience in multi-sectoral coordination, IASC guidelines and protection principles. Applied knowledge in UNHCR mandate, its policies and priorities in relation to Refugees or IDPs and CCCM depending on context. Demonstrated expertise in program management and reporting requirements.
Not specified.

Functional Skills
  • PR-CCCM Technical Guidelines and Standards;
  • CL-Camp Coordination and Camp Management;
  • PG-Stakeholder management and coordination with Implementing Partners (Gov/NGO/Corporate);
  • CL-Multi-stakeholder Communications with Partners, Government & Community;
  • TR-Training and Capacity Building of large groups and stakeholders;
  • SO-Networking;
  • (Functional Skills marked with an asterisk* are essential)
Language Requirements
  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. 

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