Job opportunity: Specialist, Project Management

Job opportunity: Specialist, Project Management
Job opportunity: Specialist, Project Management



MTN Cameroon is Hiring a Specialist, Project Management


Brief Job Description:

Mission/ Core purpose of the Job: (Short description)

Leads the delivery of complex, critical and /or large-scale Technology projects/program/portfolio that typically affect many users and subscribers from inception, design, planning, implementation, testing and closure; on time, cost, within the defined scope and quality.

Detailed Job Description:

Staff Leadership and Management
  • Ability to work in a team
  • Responsible for self-learning and development with guidance from the Manager
  • Ensure cohesive working with the CoE
  • Accountable for meeting and prioritising own targets / deadlines
  • Provide information to the Manager on work accomplishments, individual / team challenges
  • Lead team meetings and contribute on specialist / technical areas when required
  • Review performance metric dashboards prepared on various performance metics and provide input to the manager
Operational Delivery

Project Initiation
  • • Provide high-level input into the benefits, costs and available options in a business case
  • • Undertake a feasibility study to ensure all options are achievable
  • • Vendor management and Governance
  • • Create terms of reference which specify the project objectives and scope
  • • Articulate and negotiate consensus on a final vision of the core project goals from scoping the requirements of all stakeholders, including the project owner
  • • Source suitably skilled and qualified project team members – gather Project owner inputs regarding project team members
  • • Input into the Project Management Methodology for MTN
Project Planning
  • • Create a project plan, outlining the sequence of all activities and tasks in order to accomplish goals within constraints such as time, cost and agreed quality standards.
  • • Define all guidelines, quality targets, standards, assurance and control procedures – gather project owner inputs regarding quality targets and content guidelines
  • • Identify resources needed and schedule people, equipment and material resources within the project
  • • Produce a risk plan to identify and mitigate project risks, taking local conditions and competitor activity into account
  • • Document the acceptance criteria for each project deliverable
  • • Establish a clear communication plan for the project
  • • Liaise with Procurement to ensure proper provision of goods and services required
  • • Consider the long term (1-2 years) implications of the project outcome from a broader perspective
  • • Consider the impact of project outcomes on other areas of the business, as well as the interdependency of units
Project execution
  • Ensure projects are delivered in line with the Project Management Methodology, project standards, and MTN strategy, in accordance to the business requirements and in conjunction with stakeholders
  • Manage the day-to-day operational aspects of the project process and scope
  • Provide expertise in the process specificities of the delivery of a particular project stream
  • Ensure efficiency and flexibility in the management of resources (people, finances)
  • Oversee the approval process for all project change requests
  • Continuously monitor progress in terms of the status of the project plan. Resolve issues affecting the project, keeping all stakeholders properly informed
  • Ensure execution of all content related activities – escalate if deliverables are not developed
  • Oversee the construction of all project deliverables
  • Gain acceptance from project owners for each deliverable produced
  • Build and maintain solid relationships with all MTNC stakeholders
  • Identify, record, analyse and manage potential and actual opportunities, issues and risks, taking corrective action by tackling day-to-day issues head on and reviewing how more serious issues and risks might impact on scope, schedule, quality and cost
  • Manage the process of innovative change
  • Anticipate and manage deviations from the project plan early, and keep all participants and stakeholders informed
  • Revise project plans as appropriate to meet changing needs and requirements
  • Drive best practice, continuous improvement and innovation at process and procedure level
  • Provide input into the project appraisal process, capturing and using relevant lessons learned
Information management / Reporting
  • Collate and provide all relevant project documentation to the Project Support Office
  • Ensures project documents are complete, current, and stored appropriately
  • Document a project closure report
  • Provide constant status reports and feedback as to project delivery and support deliverables to project owners and other stakeholders
  • Keep the project team well informed of changes within the organization and general corporate news
  • Generate specific project-related reports as required by the business
Project Budget Management
  • Assume ownership of and maintain the project budget. Optimize the budget to ensure delivery of the project remains within the defined budget
  • Analyze project profitability
  • Monitor project costs and determine initiatives to optimize resources. Ensure cost effectiveness by maximizing cost/benefit ratios
  • Identify areas where money is lost and seek ways to reduce expenditure
Customer Satisfaction (internal)
  • Understand customer needs and develop project plans accordingly
  • Ensure customer needs and requirements are satisfied through appropriate systems / processes / procedures
  • Put contingency plans in place to prevent delays and enhance the customer experience
  • Adopt a proactive approach to prevent problems from arising in the future
  • Identify trends / patterns pertaining to customer requests and needs to continually improve all aspects of service delivery
Job Requirements:

Education:

  • Minimum of first degree or Engineering diploma in Computer Science, Telecommunication, Information Technology/Systems or Project Management or related field from a reputable institution.
  • Fluent in French and English
Experience
  • Minimum of 5 years’ professional experience in managing large and complex enterprise projects with budget above 100 million XAF
  • Strong experience in developing and deploying project best practices, policies, procedures and processes
  • Experience in developing, implementing and evaluating business processes and procedures related the Technology projects.
  • Experience in supervising others is an advantage
  • Experience working in a medium organization
Training & Certifications
  • Project Management
  • Program Management
  • Portfolio Management
  • Demand Management
  • Network Rollouts ( Site build, Transmission Core and Power)
  • Mobile IN survey
  • GSM survey
  • GPRS survey
  • MS Project or similar tool
  • IT Financial Management
  • CPG
  • MS EPM / PPM Systems training
  • Project Management Certification
  • Program Management Certification
Additional Details:

Knowledge:
  • Project Management Body of knowledge (PMBOOK or Prince 2 )
  • Telecommunications field and convergence services
  • Key players in telecom industry and technology trend
  • Very good knowledge of billing & charging services in GSM environment, VAS and data services
  • Good knowledge of Mobile Money services
  • ITIL standard
  • Specific knowledge of Telco applications architecture
  • Charging solutions knowledge
  • Strong IT quality and metrics insight in terms of technology and practice
  • Good understanding of organizational dynamics (how to effect change)
  • Customer centricity and Customer experience
  • Enterprise Security especially in application to the Mobile Money platform
Skills
  • Analytical Thinker
  • Problem Solver
  • Operational Value Creator
  • Culture and Change Champion
  • Supportive People Manager
  • Relationship Manager
  • Results Achiever
  • Operationally Astute
Behavioral Qualities
  • Directs people
  • Detail-oriented
  • Manages time
Email : MTNRecruits.CM@mtn.com

Deadline : 22 February 2022

NB: Ne donnez pas d'argent pour obtenir un emploi


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