IT OFFICER - INFORMATICIEN (BAC+3)
ONG IRC
MAROUA
Qualifications
ONG IRC
MAROUA
Qualifications
Education: Bachelor’s degree in Computer Engineering and/or equivalent in relevant field
Technical Skills & Experience
- At least 3 years’ experience in IT Service Management
- Strong troubleshooting skills, with the ability to effectively convey technical troubleshooting results to IT peers for seamless issue resolution
- Experience in printers, desktop and laptop installation and maintenance
- Strong knowledge of Microsoft Operating systems and Applications suite installation and troubleshooting
- Proficiency with client-server environment using Microsoft Server 2016/2019 implementing Active Directory, DNS, DHCP and group policy objects.
- Knowledge and understanding in Networking and Infrastructure Technologies (LAN/WAP administration, Cisco environment, Meraki and Cyberoam skills will be added advantage)
- Familiarity in server and endpoint updating and patching methodologies
- Good technical writing/documentation skills
- Ability to work harmoniously with other staff members in cross cultural contexts.
- Good verbal communication and report-writing skills with the ability to convey information effectively in Country official language English and French).
- Customer & client centered and service oriented mind & attitude, and ability to work under pressure and diligently carry out instructions.
- Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
- Excellent English/French and other major Country languages communication skills including speaking, listening and writing
- Computer Skill: Good proficiency in supporting users, standard IT infrastructure and applications
- Certificates or Licenses: A+, ITIL or similar certifications preferred
NB: Ne donnez pas d'argent pour obtenir un emploi
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