Job announcement: 10 tele-advisers

The COMPANY SERVICES SARL dedicated to the provision of services mainly in the field to tele-advice and whose head office is located in Yaounnde cameroon, is looking for its needs ten (10) tele-advisers meeting the following criteria:

Hold an A4Ser/GCE A baccalaureate;
Have a professional experience ranging from 0 to 2 years;
Be between 21 and 27 years old:
Good command of the French and English language;
Telephone fluency, good elocution;
Have the following skills;
Easy use of office tools;
Good interpersonal skills/sense of diplomacy/ friendliness.

Listening, sense of welcome and service:

Power of persuasion;
Assertiveness;

Main missions

Ensure the telephone reception of customers Issurance or reception of the call with personal identification:

Identification of the interlocutor and his request.
Processing of the interlocutor's request or redirection to the service or the competent person
Recording of all requests in the customer data base and physical registers.
Processing of incoming electronic messages.
Participation in additional activities such as: carrying out satisfaction surveys or tele-surveys, loyalty operations, updating data etc.

SALARY TO BE NEGOCIATED

Composition of the file: send the following elements to the address comservices0922@gmail.com