Job announcement: 10 tele-advisers

The COMPANY SERVICES SARL dedicated to the provision of services mainly in the field to tele-advice and whose head office is located in Yaounnde cameroon, is looking for its needs ten (10) tele-advisers meeting the following criteria:

• Hold an A4Ser/GCE A baccalaureate;
• Have a professional experience ranging from 0 to 2 years;
• Be between 21 and 27 years old:
• Good command of the French and English language;
• Telephone fluency, good elocution;
• Have the following skills;
• Easy use of office tools;
• Good interpersonal skills/sense of diplomacy/ friendliness.

Listening, sense of welcome and service:

• Power of persuasion;
• Assertiveness;

Main missions 

Ensure the telephone reception of customers Issurance or reception of the call with personal identification: 

• Identification of the interlocutor and his request.
• Processing of the interlocutor's request or redirection to the service or the competent person
• Recording of all requests in the customer data base and physical registers.
• Processing of incoming electronic messages.
• Participation in additional activities such as: carrying out satisfaction surveys or tele-surveys, loyalty operations, updating data etc.

SALARY TO BE NEGOCIATED 

Composition of the file: send the following elements to the address comservices0922@gmail.com

• Curriculum vitae
• Cover letter
• Legible scan of diploma required

Deadline for receipt of files is fixed for February 10, 2023 

NB: Ne donnez pas d'argent pour obtenir un emploi

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