Recrutement INTERSOS: 04 Social Worker

INTERSOS il looking for 04 Social Worker

Job Title: Social Worker
Reports to: Psychologist
Duty station: Bamenda, Buea and Kumba
Type of contract: Fixed Term
Duration of employment contract: 10 months subject to funding
Availability: March 2023 

Main objective and tasks 

 The social worker provides psychosocial support for survivors of protection cases (including GBV and child protection). 

Tasks :

  • Conduct intake interviews with individuals identified by the team during outreach work or referred by other agencies, and open a case if vulnerability criteria are met
  • Carry out comprehensive assessments for each client after receiving their consent and consider emotional, behavioral and social factors that affect their psychosocial well-being as well as protection and risk factors
  • Refer clients to appropriate services and when necessary accompany them to different service providers
  • Ensure proper and safe filing and archiving of case management files to maintain data confidentiality
  •  Carry out all tasks respecting key protection principles, including but not limited to: do no harm, non-discrimination, confidentiality, accountability and need-toknow principles
  • Mapping service providers in the intervention area; 
  • Ensure good coordination with the other protection actors working in in the intervention area;
  • Liaise with the health centers to ensure proper medical care for survivors, including availability and management of Post-rape kits;
  • Identify proactively the challenges related to psychosocial support, proposing solutions to realize the objectives and activities of the project;
  • Conduct awareness-raising activities on available services, participate in community mobilization and the development of key messages to be disseminated;
  • Keep the tools up to date and produce high quality and precise activity reports;
  • To Organize Focus Groups whit the beneficiaries to identify the problems related to protection and vulnerable people with specific needs
  • Follow the guidelines [respect, confidentiality, non-discrimination, security], and treat survivors with respect and compassion by keeping confidentiality;
  • Actively participate in scheduled weekly meetings by the field coordinator and the project management;
  • Work closely and effectively with the Protection Monitors in the field;
  • Be flexible and ready to accept any other tasks asked by INTERSOS related to the achievement of project’s objectives from the organization.

Educational and professional experience required  

  • University degree in a related field e.g. Social Work, Psychology or equivalent is an asset
  • Training in humanitarian protection thematics such as community-based protection, survival centered-case management, PSEA, GBV and Child protection will be an asset.

Technical and behavioral competencies required  

Work Experience: 

  • Minimum of 2 years of experience in a humanitarian context, in an association, NGO or INGO, with at least 1 year of field work experience in the NW or SW regions during the context of crisis
  • Proven work experience in social work in a similar context 
  • Experience working and / or collaborating on a UNCHR project would be an asset
  • Leadership, people management and development, teamwork and cooperation
  • Respect and non-discriminatory attitude, empathy Team management experience of at least 1 year at similar level would be an asset.

IT: Advanced Knowledge of   

  • Microsoft Office Suite (Word, Excel, outlook),
  • Mainstream web browsers (Google Chrome, Microsoft Edge, Mozilla Firefox) 
  • Web-based mainstream chat and conferencing tools/platforms (Skype, Teams, Zoom and WebEx)
  • Web 2.0 tools (cloud storage, webmail and others)


  • Fluency in both written and oral formal English
  • Strong redactional and reporting skills
  • Fluency in Pidgin English


Send your CV and Cover letter by following this link: 

Only CVs and Cover letters sent through the link mentioned will be received.
NB: Only Shortlisted candidates will be invited for the written and technical tests. 

Please apply no later than February 14, 2023 at 5 PM.  

Bourses d'études et stages à l'étranger 2023/2024

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