Job announcement: Specialist - Customer Knowledge.Marketing - Cameroon Desk - Offres d'emplois et Recrutements, Bourses d'études, Concours lancés au Cameroun

MTN Cameroon is looking for Senior Specialist - Customer Knowledge.Marketing
Location: Douala, Littoral, Cameroon

Job Description

Operational Delivery

Adhoc, Frequent Request / Reporting

To initiate relevant Customer Knowledge
To insure Data accuracy and availability from different Sources (Data warehouse, transvers applications…)
To Build Consistent Data Governance Process.
To define Marketing needs in term of Data-marts, Reports within IS-BI unit
To execute and validate UAT in Data appliance migration / New Implementation
To Provide Customer behavioural insights in Ad how way of frequent Reporting.
To manage Consultancy third-party that support Customer Knowledge.
To identify long-term trends in telecoms markets.
To give warning, Alerts concerning Business Performance.
To transform needs in information of the company in term of data analytics and availability.
To identify areas for improvement within marketing departments and to implement analytical solutions in order to resolve issues.
To perform Predictive Scoring, Multivariate Analytics, Clustering, Social network analysis using Datamining Techniques.

Education:

Experience

At least 5 years’ experience in Telecom Industry (including at least 3 Years in Datamining/CVM) OR 3 years’ experience in Banking Sector (within 3 years in BI / Data Mining)
Experience in supervising/managing others;
Experience working in a medium to large organization

Training/Certification: