Recrutement MTN Cameroon: Senior Manager - Business and Strategy.Enterprise Management

MTN Cameroon is looking for Senior Manager - Business and Strategy.Enterprise Management

Location: Douala, Littoral, Cameroon

Job Description 

Key Performance Areas 

Staff Leadership and Management

  • Source, induct and manage talent in accordance with legislative guidelines
  • Continually develop a culture of strong collaboration and effective team working
  • Ensure open communication channels with staff and implement change management interventions where necessary
  • Provide definition of roles, responsibilities, individual goals and performance objectives for the team
  • Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
  • Develop and implement a training plan to build and develop skills within the team
  • Performance - manage resources in accordance with HR policy and legislation where necessary
  • Actively participate in leadership team and develop skills of own team
  • Promote and develop strong relationships with other working groups and ensure adherence to Group governance


Adhoc, Operational and Tactical Meeting

  • Set up / participate in steering committees and operational meetings
  • Participate and provide input into tactical meetings
  • Report at process and functional level
  • Provide inputs & drive OpCo wide transformation initiatives, elicit inputs from relevant parties
  • Drive preparation of proposal on change initiatives SLA, policies, and procedures


  • Manage and resolve escalations that have impact on critical path of service delivery
  • Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved
  • Manage and provide solutions to issues that require formal resolution

Opco Operational

  • Review and identify key risks, issues and dependencies and set mitigation actions
  • Manage budgets
  • Sign-off / make decisions regarding operational changes as authorised

Opco Tactical

  • Provide input on all projects initiated
  • Review key risks, issues and dependencies and set mitigation actions
  • Manage budgets


  • Review performance against agreed KPIs
  • Review and monitor plans for continuous improvement


  • Provide input and status reports as required relating to progress made in accordance with the measurement metrics set by the organisation
  • Develop and produce daily, weekly, monthly, quarterly, and annual reports as and when required
  • Report on an adhoc basis on specific management requirements as and when necessary
  • Track daily performances and achievements against targets and KPIs. Report to top management and team to improve strategy implementation


  • Manage allocated budget in line with business objectives
  • Make sure to operate within budget and that operations are cost-effective, in line with a least cost operating strategy
  • Develop business case and motivate for additional budget and resources when required
  • Responsibilities

Operational Delivery / Key Job Responsibilities

  • Ensure alignment between the Company and Group-wide strategy.
  • Internally collaborate with cross functional input, for the formulation of the Company strategy.
  • Coordinate business planning activities in conjunction with Finance and Heads of Department.
  • Champion the implementation of Group or other transformation initiatives for improved operational efficiency.
  • Oversee all CEO strategic and business reporting to the Board, Group and Regional offices.
  • Analyze, gather, and summarize a variety of business and market information/trends for inputs into CEO and functional priorities.
  • Ensure appropriate and timely communication between the CEO and internal and external stakeholders on relevant strategic projects and transformation initiatives.
  • Identify, establish, and incubate new and innovative business streams for market and value expansion, and detect potential threats to the execution of the current business plan
  • Establish a continuous improvement mechanism to enhance strategy formulation, cascade, and execution processes within the Company
  • Champion the Company strategy and its execution throughout the fiscal year and regularly report to the CEO and Exco and advise on any changes that need to be implemented.
  • Champion the alignment among Project Management offices and Business functions for smooth co-ordination of OpCo Priorities.

As per requirements 

Managerial / Supervisory Responsibilities

  • Coach and mentor direct reports to ensure staff motivation is high
  • Ensure skill transfer for staff development, motivation and business continuity
  • Guide and direct suppliers and third parties in achieving Opco objectives
  • Identify staff training and development needs and implement necessary actions
  • Get strongly involved in the development and execution of all training programs, to meet the needs of the customer and the organization
  • Recruit, develop and retain human resources to maximize potential
  • Manage team (including recruitment, on-boarding, attrition)
  • Set goals and objectives for direct reports, monitor progress and maintain motivation
  • Provide an advisory function on governance and best practices in client experience


Job Specifications/ Minimum & Preferred Requirements

Education / Business Degree

  • Minimum 3 -year Academic Degree, MBA / Master is advantageous
    Fluent in French and English

Work Experience

  • Minimum 8 years work experience
  • Manager track record of 5 years or more; with at least 7 years with executive level interactions
  • Proven track record of strategy formulation and execution.
  • Proven track record in managing stakeholders across functions

Project management

  • Business Risk management
  • Financial & Budget Management
  • Data Analytics
  • Leadership programs
  • Stakeholder Management

Industry / Certifications

  • Project Management Certification advantageous

Any other specifications

  • MS Projects



  • Good understanding of MTN Business environment and priorities
  • Telecommunications industry
  • Knowledge of African Markets
  • Regulatory & Legal environment
  • MTNC policies and processes
  • MTNC Business planning
  • Product development and performance management
  • Excellent command in MS Excel and MS Project


  • Strategic thinking
    Establishing priorities
    Financial & Business Acumen
    Analytical thinking
    Stakeholder Management
    Conflict management
    Change Management
    Data interpretation
    Decision making

Behavioral Qualities

  • Strategy Implementer
  • Strategic Thinker
  • Decisive Problem Solver
  • Best Practice Value Creator
  • Culture and Change Champion
  • Guiding People Manager
  • Relationship Builder
  • Results Achiever
  • Leadership and persuasive

Required Skills 


  • Establishing priorities
  • Strategic thinking
  • Analytical thinking
  • Change Management
  • Conflict management
  • Data interpretation
  • Decision making
  • Financial & Business Acumen
  • Innovation
  • Negotiations
  • Presentation
  • Stakeholder Management


Click here to apply online 

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