Job announcement: Cash & Trade Operations Analyst

CITIBANK OF CAMEROON is looking for Cash & Trade Operations Analyst

Location(s) Douala, Cameroon

The Cash & Trade Operations Analyst is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

Responsibilities:

  • Perform cash management operations, such as cash handling, check processing, return items and lock-box operations
  • Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
  • Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
  • Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
  • Participate in compliance related activities to minimize losses
  • Assist with cash & trade operational project needs
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Monitoring of electronic transactions received via citidirect online banking.
  • Follow up for processing of transactions on hold and RCX reconciliation.
  • Reconciliation of clearing accounts, nostros accounts, suspense accounts and proofing
  • Investigations on transaction processing
  • Handle pre-processing related to Bills discounting, Handling of treasury bills, Bilateral clearing, up country collection
  • Archiving and filing of documents relating to clearing and locally processed transactions.
  • Processing and Liquidation of managers and certified checks.
  • Knowledge of Payment incident regulation
  • Knowledge of SYSTAC/Clearing system and processes
  • Be available to perform cash and teller services
  • Gacha regulatory report submission of processed transactions over various Ministry of Finance application
  • Staff supports the TTS CO unit in handling time sensitive customer's requests related to P&R, checks issuances, transaction monitoring to ensure regulatory TAT are met.
  • Paylink checks issuance and monitoring
  • Inactive account monitoring, Garnishing order, account documentation retention, account status monitoring.

Qualifications:

  • 2-4 years of relevant experience
  • Demonstrated basic experience in cash management processing and transaction services
  • Proficiency with Microsoft Office tools and data entry skills
  • Detailed oriented and high organizational skills

Education:

  • University Degree

Additional Responsibilities include

  • Monitoring of electronic transactions received via citidirect online banking.
  • Follow up for processing of transactions on hold and RCX reconciliation.
  • Reconciliation of clearing accounts, nostros accounts, suspense accounts
  • Investigations on transaction processing
  • Handle preprocessing related to Bills discounting, Handling of treasury bills, Bilateral clearing, up country collection
  • Archiving and filing of documents relating to clearing and locally processed transactions.
  • Processing and Liquidation of managers and certified checks.
  • Knowledge of Payment incident regulation
  • Knowledge of SYSTAC/Clearing system and processes
  • Perform call back
  • Ensure all customers transactions/requests received are thoroughly reviewed for completeness and compliance and timely and accurately processed.
  • Ensure assigned regulatory reports are submitted timely and accurately
  • Perform Reconciliations of all Cash related processes
  • Working knowledge of trade procedure and trade product.
  • Good working knowledge of Exchange control Regulation
  • Compiles and submits various Management reports (BSER, MIFT reports, GMRS etc)
  • Evidence adherence to compliance policy in all source documents.
  • Ensures that bank records and valuables files are protected in fireproof cabinet and controlled.
  • Performs Proofs on a regular basis (weekly or monthly) accounts given to him / her.
  • Performs DCFCs and MCA on a regular basis (daily, weekly, or monthly).
  • Reports timely to the supervisors or to the higher management, any issue damaging the bank
  • Act as a back up to other operations and processing units, Cash and Teller Clearing, Funds transfer and Trade unit

What are the key challenges?

  • Varied work assignments requiring attention to detail, frequent careful choice in timing and sequence of procedures and steps.
  • In-depth knowledge of various products is required in order to work effectively
  • Ability to work effectively and efficiently in a fraud-prone environment.
  • High impact in terms of risk and delivery responsibilities
  • Processing errors leading to unauthorized payments.
  • Adverse economic conditions that calls for honesty.
  • Ensuring high quality delivery to customers
  • Managing high volumes of transactions and Regulatory request

Skills:

  • Good skills in technical report writing,
  • Initiative to do what is right without being told.
  • Ability to detect alterations on instruments presented
  • General understanding of Bank product, FX local regulations
  • Quality Oriented
  • Fast learner
  • Team player
  • Good interpersonal, decision making and problem solving skills.
  • Good computer skills
  • Process improvement oriented
  • Service delivery oriented
  • Persistent patience and courtesy.
  • Availability for extra work and none initially defined functions
  • Ability to create favorable impressions and instill confidence
  • High integrity level.

Competencies:

  • Proven record of project management with demonstrated achievement
  • Varied work assignments requiring attention to details, frequent careful choice in timing and sequence of procedures and steps.
  • Ability to work effectively and efficiently in a fraud-prone environment.
  • High impact in terms of risk and delivery responsibilities.
  • Large volume of processing and sometimes have to work under pressure.
  • Working in a restricted area with limited free space requiring a lot of attention and good organization skills.
  • High impact in terms of risk and delivery responsibilities and limited influence on product.
  • Track record of exceeding performance expectations
  • Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.

Development Value: 

The job will expose the candidate to:

  • Dealing with diverse groups of people in different departments such as Account services, Markets, Relationship Managers etc.
  • Exposure to both internal and external customers, and Regulatory auditors
  • Ensure standard approach 

HOW TO APPLY?

Click here to apply online

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