Job offer : Specialist - Solutions Engineering

Cameroon Desks

Place : Douala


Operational Delivery
  • Engage clients in order to design and develop customized solutions matching their requirements
  • Work in collaboration with PreSales and Sales/Account Management teams to provide necessary inputs to close deals
  • Translate customer business requirements into workable solutions based on existing portfolio of Products & Services and Partnerships solutions
  • Execute standardization of Solutions per verticals and segments, based on Products & services portfolio, serving as Subject Matter Experts in related technology areas
  • Recommend to Products team improvements/adjustments required to meet current or future customers demands
  • Deliver timely customized solutions to Bid Office where required
  • Lead co-creation approach across the segments/verticals
  • Identify and recommend strategic partnerships to Products and business developments units, in order to enrich the capabilities of solutions
  • Synchronize with Technology and Products teams to ensure portfolio updates and support model update
  • Ensure transitioning of solutions designed to all impacted relevant units

  • Master’s degree in IT, Telecommunications or related engineering fields
  • Certifications in ICT and related domains required
  • Fluent in English and French
Minimum experience of 3 years including:
  • 2 years in IT/Telecoms industry experience in a sales or customer facing organization
  • Experience in ICT solutions deployment required
  • Relevant industry certifications in IT, Security and/or IP network (e.g. ITILv3, CISSP, vendor-specific certifications)
  • MTN technology
  • MTN data solutions
  • Financial management
  • Product management
  • Business value chain
  • Effective management and leadership
  • Product and services training
  • Solutions sales
  • Strategy development
  • Market and industry knowledge
  • New product development and management
  • Telecom industry, technology, products and services
  • Managed network
  • Cloud computing
  • Data centre solutions
  • IP communications
  • Managed security
  • Fixed mobile convergence
  • M2M
  • Sales strategy planning and development
  • Clients and stakeholders relationship management
  • planning and budgeting
  • Resource management

  • Analytical, organizational and planning skills
  • Financial skills
  • Verbal and written communication skills
  • Strong process and project management skills
  • Partnership Management
  • Strategic thinking
  • Ability to manage growth
  • Ability to negotiate and partner with external businesses.
  • Ability to work in high paced rapidly changing environment.
  • Interpersonal skills,
  • Conflict management
  • Leadership and management skills
  • People management skills
  • Presentation skills
  • Problem solving skills
  • Selling skills
  • Strong command of both English and French language
Behavioral Qualities
  • Vital behaviors: complete candour, complete acountability, get it done, active collaboration
  • Self-starter able to work both autonomously and in a team environment
  • Able to motivate and inspire
  • High energy levels
  • Leadership and persuasion
  • Highly motivated
  • Ability to deal with high level ambiguity
  • Assertive
  • Attention to details
  • Consultive approach
  • Continuous improvement philosophy
  • Emotional intelligence
  • Integrity
  • People orientation
  • Results oriented
  • Solution providing

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