Fondé en 1946, le Conseil norvégien pour les réfugiés (NRC) est une
organisation de défense des droits dont l’action est fondée sur le respect des
principes humanitaires d’humanité, de neutralité, d’indépendance et
d’impartialité.
What we are looking for
The Area Operations Manager leads the day-to-day operational oversight of the designated Area Office by coordinating programme implementation and ensuring compliant, high-quality support services. The role drives for the achievement of key programme objectives, addressing operational bottlenecks, maintains the area delivery of services, and escalates risks to country leadership to ensure high quality and cost-effective programme/project implementation within the area operations.
What you will do
- Organise grants opening and closure meetings for the area office in coordination with the country office programme and support relevant staff.
- Represent the organisation externally at the local level in the area and build professional networks to promote NRC as delegated by the Country Director.
- Contribute to assessments for new areas of operation, outline possible areas of intervention and develop program strategies for implementation in relevant area.
- With the support of the Country Office management teams, contextualize, adapt and implement SOPs and procedures to ensure the effective provision of assistance within designated area.
- Ensure work and development plans are completed by all staff members in the field office area of operations and performance feedback sessions are conducted on regular basis as per NRC global standards.
- Ensure NRC’s data collection systems for the designated area are in place and information is properly stored/shared.
- Coordinate the area specific periodic reporting to the Country Management Group. Provide analysis and escalate high risk areas as needed.
- Carry out any other tasks relevant to the area office as delegated by the line manager.
What you will bring
1. Professional competencies
- Minimum 3 years of experience in office or operations management, preferably within a humanitarian or recovery context.
- Demonstrated experience in team leadership and project management, including planning, coordination, and oversight of operational activities.
- Proven ability to manage multiple priorities and support programme implementation in complex operational environments.
- Fluency in English and French, both written and spoken.
Context Related Skills, Knowledge, and Experience
- Experience supporting the implementation of cash-based interventions and market-based programming.
- Strong knowledge of the humanitarian and socio-political context in Far North Cameroon, including displacement dynamics in the Lake Chad Basin region.
- Experience with durable solutions programming, H-D-P Nexus, and transitional approaches linking humanitarian and recovery interventions.
- Experience coordinating with local authorities, partners, and humanitarian actors at regional or field level.
- Knowledge of local languages is considered an asset.
2. Behavioural competencies
- Handling insecure environment and Coping with change
- Planning and delivering results
- Working with people and Build meaningful relations
- Analysing
- Communication with impact and respect and Act with integrity
- Empower people
- Leadership Profile Competencies
- Build meaningful relations
- Act with integrity
- Empower people
- Deliver results
What we offer Duty station: Kousseri Cameroon
Contract: National Fixed Term contract 12 months renewable based on funding and performance
Salary&Benefits: Grade 9 on NRC Cameroon National salary scale
NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.
Find out more about the benefits of working for NRC https://www.nrc.no/career/what-we-offer/
Kindly send any questions about the application process to: cwa.recruitment@nrc.no.
Applications sent via email will not be accepted. Please check your application status on your NRC application profile.
COMMENT POSTULER ?
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Cash and Markets Officer Cameroon Bamenda
Responsibilities
A. Generic Responsibilities.
- Ensure adherence with NRC policies, tools, handbooks and guidelines.
- Ensure compliance with NRC C&MS strategy, tools, handbooks, guidelines and standards.
- Support CC colleagues in the implementation of Cash and market- based projects according to plan of action.
- Support NRC partners in the implementation of Cash and market- based projects according to plan of action.
- Prepare and develop status reports as required by management.
- Ensure proper filing of documents.
- Ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist.
- Promote and share ideas for technical improvement.
- Represent NRC in regional Cash Working Group (CWG) meetings and related initiatives.
- Contribute to any other Cash & Market–related tasks as needed to support program delivery and evolving operational priorities.
B. Specific Responsibilities.
- Support CC teams in the development, follow-up, and contextualization of Cash and Market-based work/action plans, including cash risk analysis and adaptation of market-based approaches.
- Contribute to cross-departmental coordination with CC, finance, logistics, MEAL, and risk & compliance teams, under the guidance of the C&MS PDM.
- Contribute to the development and use of CVA post-distribution monitoring tools and reporting, in collaboration with MEAL, CC teams, and the C&MS PDM.
- Ensure that the recommendations/findings from PDM reports are considered and implemented.
- Support project-level reconciliation of cash deliverables and ensure CVA-related documentation is complete, accurate, and securely archived, in coordination with CC and finance teams.
- Contribute to draft Cash and Market-based project related reporting, including activity and donor report situation updates, meeting minutes, and technical notes, with translations where relevant.
- Provide training, coaching, and technical support to local implementing partners on NRC Cash and Market Systems standards and tools.
- Support partners in the planning, implementation, and quality assurance of cash-based interventions, including joint field visits, market analysis, price monitoring, and identification of viable local suppliers and service providers.
- Ensure that the principles of protection, accountability, and inclusion are respected in all interventions.
Qualifications
A. Generic Professional Competencies;
- A university degree in related field
- Demonstrated experience of at least 2–3 years of in cash and market-based programming in the humanitarian and/or recovery contexts.
- Previous experience in working in complex and volatile contexts.
- Fluency in English and French
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