Job Description
Maviance PLC is a digital financial services provider that builds,
operates and grows a fintech platform that focuses on increasing and
facilitating access to digital financial services to people, companies and
government entities across Cameroon and the CEMAC region. Maviance PLC is
part of the Maviance Group which consists of sister companies in Germany,
France and the UK. Maviance Group is specialized in delivering customized
solutions and value-added services as well as industry specific web and
mobile solutions for telecom, utilities and financial institutions,
businesses and governments, with a key focus in emerging economies.
Maviance PLC is engaging in its expansion phase in Cameroon and within the
CEMAC (Central African) region with the goal of establishing the company
as the #1 leading player in the Fintech and Digital Financial space.
In our pursuit to revolutionize access to exceptional financial products and services, we are actively seeking enthusiastic individuals who are passionate about our mission. If you are excited to contribute your valuable time to this endeavor, we invite you to join us.
In our pursuit to revolutionize access to exceptional financial products and services, we are actively seeking enthusiastic individuals who are passionate about our mission. If you are excited to contribute your valuable time to this endeavor, we invite you to join us.
With this objective in mind, we are currently searching for a talented and
adaptable individual to assume the role of Business Process Manager who will
be responsible for the success of key strategic initiatives across the company
by identifying, creating, and improving business processes across multiple
functions. In this role, the Business Process Manager will work with key
stakeholders to drive effective and efficient departmental processes and
procedures relating to quality, timelines, and overall achievement of
organizational initiatives. She/he integrates function-driven and
process-driven decision making and management. The Business Process Manager
will work towards enabling an end-to-end process view focused on
value-creation for clients. The ideal candidate will report to the Director of
Strategic Projects.
MAIN RESPONSIBILITIES
- Review and update current processes and provide documentation for undocumented processes and provide feedback reports and suggestions for senior executives
- Analyze process improvements for the team to increase efficiency and productivity and work with leadership to recommend and implement process enhancements
- Work across business functions to complete complex transactional activities as required by customers and systems.
- Serve as a facilitator of change management, collaborate with Head of Department and General Management in identifying key opportunities and gaps in core business processes.
- Using quality improvement methodologies, lead and influence project teams to enhance business processes, as well as operational and functional performance across the company.
- Consult, advise and challenge cross-functional teams on process and performance opportunities regarding product delivery, growth, operational efficiency and customer satisfaction.
- Work with HOD to analyze forecasting and pipeline for teams, identify roadblocks and issues that are interfering with operational success
- Make systems and reporting recommendations to support all aspects of our business.
- Establish metrics to assess operational effectiveness by segment and overall operational success.
- Implement best practices and act as a strategic advisor to drive continuous improvement.
- Support with planning, budgeting and resource allocation for process improvement projects
Education Level:
- Master’s degree in Finance, Business, Engineering or related field.
Qualifications:
- Minimum 5+ years of experience in managing business processes and identifying improvement opportunities.
- Experience in a technology company, a financial institution or a Consulting firm is preferred.
- Strong business acumen, technical knowledge, and proven record of success within a rapidly growing fast paced environment.
- Ability to effectively communicate and drive cross-functional change with a sense of urgency.
- Critical thinking, problem solving and analytical skills.
- Persuasive and credible presentation and facilitation skills; Ability to influence and negotiate at all levels of the organization.
- Strong written, verbal, and interpersonal skills both in English and in French.
- Fast learner and ability to work in minimum guidance and supervision.
- Attractive salary package
- Health insurance benefits for candidate, legal spouse and maximum of three legal dependents at 80% coverage
- Complimentary retirement Insurance
- Monthly Internet and mobile data
- Daily employee breakfast at work (Monday to Friday)
How to Apply
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