Responsibilities
Key Performance Areas
- Staff Leadership and Management
- Coach and mentor direct reports to ensure staff motivation is high to achieve high performance areas.
- Ensure skill transfer for staff development, motivation and business continuity.
- Guide and direct suppliers and third parties in achieving Opco objectives.
- Identify staff training and development needs and implement necessary actions.
- Manage team (including recruitment, on-boarding, attrition).
- Set goals and objectives for direct reports, monitor progress and maintain motivation.
- Set up appropriate structure to meet departmental management objectives.
- Provide an advisory function on governance and best practices in client.
Governance:
- Adhoc, Strategic and Operational Meetings
- Set up / participate in adhoc and operational meetings.
- Participate and provide inputs in tactical meetings.
- Report at process and functional level.
- Review and identify key risks, issues and dependencies and set mitigation actions.
Manage budgets
- Sign-off / make decisions regarding operational changes.
Escalations
- Manage and resolve escalations that have impact on critical path of service delivery.
- Escalate issues that will result in significant time, scope, employee/customer or cost impact if not resolved.
- Manage and provide solutions to issues that require formal resolution.
Performance
- Ensure effective execution of day to day operations and resolve operational issues.
- Review team performance against agreed KPIs and their compliance to SLAs and reverse SLAs.
- Review and monitor plan for continuous improvement through leading practice initiatives.
Reporting
- Reporting in accordance with the measurement metrics set by the organisation.
- Report on an adhoc basis on specific management requirements as and when necessary.
Qualifications
Education / Business Degree
- University Degree in Marketing, Sales, Strategy and any relevant.
- Possession of an MBA/ Masters will be advantageous.
- Fluent in English and language of country preferable.
Work Experience Minimum 10 years’ experience including:
- 5 years leadership experience heading the Marketing function of a large organization/ FMCG.
- At least 3 years’ experience in relevant sector/ industry.
- Experience working in a global/multinational enterprise with a good understanding of emerging markets.
- Worked across diverse cultures and geographies.
- Proven track record of a start-up, shut-down and/or business improvement project.
Apply Before17/06/2026, 00:55
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