Major job openings – Gilead Career & Recruitment Consulting september 2026

 Gilead Career & Recruitment Consulting is assisting a leading national client with a workforce of over 1,400 employees to recruit qualified and bilingual professionals for strategic roles across Douala (Head Office, Bonaberi & Industrial Site), Yaoundé, and Bafoussam.

Being fully bilingual (English & French) is a major advantage for all applications alongside technical competence.

ADDITIVE NOTE / NOTE ADDITIVE

The following additional details apply to this recruitment drive:

·        Objective: Our Customer is seeking to add major positions to manage the company's workflow efficiency and Customer Retention.

·        Bilingual Requirement: Being Bilingual is a major plus in the application alongside technical competence in each application.

·        Recruitment Policy: You are NOT paying for a job. This process is strictly for shortlisting, and only those shortlisted will be scheduled for the on-site interview at the various offices.

1. Human Resources Manager (1 Position - Permanent Contract / CDI)

·        Location: Douala (Head Office), with regular travel to the manufacturing site and regional agencies.

·        Reports to: Administration & Operations Supervisor, under the authority of the Finance & Operations Manager and Country Manager.

·        Team Managed: HR team of around 11 staff across head office, manufacturing site, and regional agencies.

Core Responsibilities:

·        Function Leadership & Compliance: Lead the HR function from head office, ensuring complete compliance with Cameroonian Labour Law (Law No. 92/007 of 14 August 1992), the National Collective Agreement for Transformation Industries, and internal regulations. Act as the company's point of contact with the Labour Inspectorate, CNPS, and tax authorities.

·        Payroll & Statutory Declarations: Supervise monthly payroll closure for all sites, check variable items (overtime, bonuses, absences, advances), and ensure accurate calculation/payment of statutory contributions (CNPS, IRPP, Crédit Foncier, National Employment Fund).

·        Attendance & Time Tracking: Lead the deployment of a unified digital time-clock system across all sites, linked to payroll.

·        Employee Relations & Discipline: Conduct disciplinary procedures, handle grievances, maintain constructive dialogue with staff delegates, and organize staff representative elections.

·        Talent & HR Data: Oversee recruitment workflows, maintain job descriptions, implement annual objective-setting and appraisal cycles, and produce monthly HR analytics packs for management and shareholders.

Candidate Profile:

·        Education: Master’s degree (Bac+5) in Human Resources Management, Labour Law, or an equivalent field. Professional certification in HR or payroll is an advantage.

·        Experience: At least 10 years of experience in HR, including a minimum of 3 years in a managerial role leading a team (preferably in a multi-site manufacturing or distribution environment).

·        Technical Skills: In-depth knowledge of Cameroonian Labour Law and CNPS regulations, strong payroll experience (Sage Payroll knowledge is a plus), advanced Excel skills, and full professional command of both English and French.

2. Human Resources Officers (5 Positions - Permanent Contract / CDI)

·        Location: Multiple sites according to assignment: Douala (Head office & manufacturing site), Yaoundé, and Bafoussam.

·        Classification: Supervisory Grade (Agent de maîtrise).

Core Responsibilities:

·        Personnel Administration: Prepare employment contracts, amendments, attestations, and work certificates. Build, update, and archive individual personnel files.

·        Attendance & Payroll Input: Monitor clocking records, shift schedules, absences, leave, and overtime. Collect, check, and transmit variable payroll items and advance requests to head office. Answer first-level employee payroll queries.

·        Social Declarations & Health Cover: Carry out CNPS registration formalities for new hires, declare work accidents within legal deadlines, and handle staff health insurance enrollment.

·        Site Support & Recruitment: Process requests for explanation, follow up on sanctions, participate in candidate screening, organize interviews, and coordinate onboarding medical examinations.

Candidate Profile:

·        Education: Bachelor’s degree (Bac+3 / Licence) in HR Management, Law, Business Administration, or an equivalent field.

·        Experience: 3 to 5 years of experience in personnel administration or HR management (manufacturing or distribution environment preferred).

·        Technical Skills: Good knowledge of Cameroonian Labour Code and CNPS regulations, proficiency in Word and Excel (Sage Payroll knowledge is an asset). Excellent command of French (written and spoken); proficiency in English is an advantage.

3. Customer Service Officers (2 Positions - Permanent Contract / CDI)

·        Location: Douala.

·        Reports to: Customer Service Supervisor.

Core Responsibilities:

·        Account Creation & Maintenance: Collect and verify Know Your Customer (KYC) documents, create customer accounts in the ERP system following standard coding structures, and update contact details, delivery addresses, price categories, and payment terms.

·        Call Handling & Complaint Resolution: Receive incoming calls courteously, log every complaint in the register, acknowledge receipt to the customer, and follow up with internal departments through to resolution. Escalate unresolved cases to the supervisor.

·        After-Sales & Reporting: Contact clients post-delivery to confirm order accuracy, process return requests in accordance with company policy, and produce weekly call and complaint tracking reports.

Candidate Profile:

·        Education: Minimum Bachelor’s degree (Bac+3) in Management, Business, Business Administration, or an equivalent field.

·        Experience: 1 to 3 years of professional experience in customer service, sales administration, or a similar administrative role (FMCG, food, or distribution experience preferred).

·        Technical Skills: Proficiency in Microsoft Office (specifically Excel with filters, formulas, and pivot tables) and experience using an ERP system. Full command of both French and English (Bilingualism required).

4. Administrative Assistant Intern (1 Position - Internship)

·        Location: Bonaberi, Douala, Cameroon.

·        Duration: 3 Months (Possibility of transition to a full-time position based on performance and organizational needs).

·        Compensation: 70,000 – 100,000 XAF per month.

Core Responsibilities:

·        Daily Administrative Operations: Support daily office operations, prepare and format administrative documents, reports, and correspondence, and maintain physical/digital filing systems.

·        Communication & Stakeholder Management: Receive phone calls, emails, and visitors professionally. Communicate effectively with clients, partners, and suppliers in English and French. Assist with scheduling meetings, taking minutes, and tracking action points.

·        Data & Inventory Support: Enter and update spreadsheets and databases, assist with basic reporting and administrative analysis, track procurement and office supplies, and utilize digital workplace tools.

Candidate Profile:

·        Education: Bachelor's degree, HND, or equivalent qualification in Business Administration, Office Management, Accounting, Human Resources, Marketing, or Communication.

·        Technical & Digital Tools: Practical knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Gmail, Docs, Sheets, Drive), PDF tools, and virtual meeting platforms (Zoom, Teams, Google Meet). Knowledge of Canva, CRM, invoicing software, HR systems, or AI productivity tools (e.g., ChatGPT) is an advantage.

·        Languages: Excellent written and spoken English and French (Full bilingualism required).

How to Apply

Interested candidates should submit their application (CV formatted according to standard guidelines, along with a cover letter highlighting their competencies and bilingual proficiency):

·        Email Applications: gileadcareerconsult@gmail.com

·       WhatsApp Inquiries: +237 653 81 07 74

Direct Links to Detailed Job Specifications:

·        Human Resource Manager (1): View Job Description

·        Human Resource Officers (4 to 5): View Job Description

·        Customer Service Officers (2): View Job Description

·        Administrative Assistant Intern (1): View Job Description

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