ECOBANK Cameroun S.A. recrute pour les besoins de ses services pouvant exercer sur tout le territoire national.
Ecobank Cameroun is looking for a Relationship Manager, Classic to join
our team based in Douala.
Please, submit your CV and motivation letter to
ECMRecruit@ecobank.com latest
February 22nd, 2026 at 5 PM prompt with the subject ''Relationship
Manager, Classic''
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RELATIONSHIP MANAGER
Premier Banking & Wealth
Basé à Yaoundé
Niveau : 5 / Grade : 3B
Date limite : 02 mars 2026 à 17h00
I. JOB PURPOSE
- Deliver high quality service and customer retention approach.
- Ensure customer acquisition growth with efficient and targeted prospective actions.
- Manage client relationships to enhance product sales and new client growth targets.
- Deliver on agreed individual targets for deposit growth, revenue, PBT, product sales and new client growth targets.
- Work with EDC to provide wealth management services to customers.
II. KEY RESPONSIBILITIES
- Business and Financial Performance
- Proactively developing strong client relationships.
- Anticipate and provide pertinent solutions to client needs and give high priority to client satisfaction.
- Ensure client instructions are executed quickly while applying all standard checks and controls.
- Achieve satisfactory knowledge of Premier Banking products and services.
- Produce timely reports for assigned portfolios.
- Constantly monitor credit portfolio and engage timely recovery action to ensure maximum 3% NPL.
- Provide management reports on sales tracker, DIP and others.
- Customer Excellence
- Handle day-to-day client queries.
- Ensure personalized and high-standing customer relationship management.
- Leadership and People Management
- Weekly portfolio performance reports.
- Team player.
- Close collaboration with CSU team.
- Process & Operational Performance
- Full adherence to Operational Risk and Compliance guidelines (KYC, AML).
- Strategic Initiatives
- Lead initiatives creating business growth.
- Achieve satisfactory performance on business challenges.
III. JOB PROFILE
Experience & Qualifications
- Minimum 5 years in consumer relationship management.
- At least 2 years as Customer Relation Manager – Premier Banking.
- Bachelor’s Degree.
Skills & Attributes
- Customer/market oriented.
- Networking ability.
- Strong interpersonal and negotiation skills.
- Active listening.
- Experience managing HNWI clients.
- Punctuality.
Candidature : ECM-Recruit@ecobank.com
Objet : « Relationship Manager Premier Banking & Wealth »
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SERVICE SUPERVISOR
Technology, Infrastructure Desktop & Network
Basé à Douala
Niveau : 5 / Catégorie : 3B
Date limite : 02 mars 2026 à 17h00
I. OBJECTIFS DU POSTE
Rattaché(e) au Head IT, garant(e) de la haute disponibilité, sécurité et évolution de l’infrastructure LAN/WAN.
II. RESPONSABILITÉS PRINCIPALES
A. Conception & Déploiement
- Architecture LAN/WAN nouveaux sites.
- Configuration routeurs, switchs, modems, firewalls.
- Proposition d’évolutions technologiques.
B. Administration & Supervision
- Supervision réseau LAN/WAN (EIGRP, OSPF, BGP).
- Administration serveurs Windows & UNIX (AD, DNS, DHCP).
- Optimisation QoS et bande passante.
- Monitoring performance.
- Asset management complet IT.
C. Sécurité
- Gestion Cisco ISE, VPN IPsec.
- Contrôle accès Internet.
D. Disponibilité Services Critiques
- SYSTAC, SWIFT, WU, GTP, DAB/GAB, CCTV, AC.
- VoIP & visioconférence.
- Office 365.
E. Data Center & Support
- Maintenance énergie, UPS, climatisation.
- Support niveau 1/2/3 agences.
- Support Microsoft 365 & Windows 11.
F. Relations Tiers
- Gestion ISP.
- SLA management.
- Veille technologique.
PROFIL
Expérience
- Minimum 5 ans poste similaire.
- Expertise Routing & Switching, SD-WAN.
- Veeam, Windows Server, UNIX/Linux.
- Sécurité Cisco, Fortigate, CheckPoint, PaloAlto.
- Azure, Entra ID.
- PowerShell / Python.
- SolarWinds, Nagios, PRTG.
Formation
Bac+5 Informatique (réseaux).
Certifications : Fortinet NSE4+, PCNSA, CCNP/CCIE, ISO27001, ITIL.
Bilingue FR/EN.
Qualités
- Autonomie.
- Travail sous pression.
- Sens organisation & résultats.
Candidature : ECM-Recruit@ecobank.com
Objet : « Service Supervisor Technology, Infrastructure Desktop & Network »
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FIXED INCOME TRADER OFFICER
Basé à Douala
Niveau : 6 / Grade : 3A
Date limite : 01 mars 2026 à 17h00
Reporting : Regional Head of Fixed Income
I. JOB PURPOSE
- Trading of securities (bills & bonds) on primary & secondary market for CEMAC affiliates.
- Daily implementation of Fixed Income strategy.
- Market analysis (yield curve changes).
- Primary market negotiation within limits.
- Secondary market trading.
- Daily trading reports (positions, limits, valuations).
- Market data reports publication.
- Inform stakeholders of market developments.
- Administrative reporting.
PROFIL
Formation
Bac+3 minimum (finance, banking, management, accounting).
Compétences
- Strong knowledge banking regulations.
- Very good with numbers.
- Strong negotiation skills.
- Ability to work under pressure.
- Autonomous.
- Experience in treasury/money market/trading preferred.
- Ability to identify opportunities.
Candidature : ECM-Recruit@ecobank.com
Objet : « Fixed Income Trader Officer »
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