Job Category: EngineeringTelecommunications
Job Type: Full Time
Job Location: Cameroon
Experience Level: 5 + years
African Zone: Cameroon
Duration: Unspecified Duration
We are looking for FOUR (4) BEARER PRODUCT TECHNICAL ENGINEER for one of our clients specializing in Telecom.
PURPOSE BEARER PRODUCT TECHNICAL ENGINEER
You will play a crucial role in ensuring the optimal performance and reliability of our bearer product portfolio. This role involves working with cutting-edge technologies in the telecom sector, troubleshooting network issues, and collaborating with cross-functional teams to deliver exceptional services to our clients.
RESPONSIBILITIES
- Perform routine maintenance and updates on bearer products to ensure they meet industry standards and customer expectations.
- Identify and address technical issues promptly to minimize downtime and enhance product reliability.
- Provide expert-level technical support to customers, addressing their inquiries and issues related to bearer products.
- Collaborate with customer support teams to resolve escalated technical problems effectively.
- Analyze and optimize bearer product performance by conducting regular audits and implementing improvements.
- Work closely with network planning teams to enhance overall network efficiency.
- Create and maintain comprehensive technical documentation for bearer products, including manuals, guides, and troubleshooting procedures.
- Collaborate with cross-functional teams, including product development, sales, and customer support, to ensure seamless integration of bearer products into the overall telecom ecosystem.
REQUIRED SKILLS AND QUALIFICATIONS
The ideal candidates must have:
- Bachelor’s degree in Telecommunications, Electrical Engineering, or a related field.
- Proven experience (5 years) in a technical role within the telecommunications industry, with a focus on bearer products.
- In-depth knowledge of bearer technologies such as SDH, DWDM, MPLS, and Ethernet.
- Strong understanding of network protocols and architectures.
- Proficiency in using network simulation and analysis tools.
- Excellent troubleshooting and problem-solving skills.
- Effective communication skills to convey technical information to both technical and non-technical stakeholders.
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