Job offer: Hotel manager

Cameroon Desks

Viana's Home Ltd is a resort company that offers services such as; Lodging, gaming, catering, and recreation within the neighbourhood of Nkoa-bang, Yaoundé-Cameroon. She therefore seeks services of a Hotel manager.

The job description of a Viana's Home manager typically encompasses a wide range of responsibilities aimed at ensuring the efficient and profitable operation of the Viana's Home.

Key duties and responsibilities include:
  • Overall Management: The manager is responsible for overseeing all aspects of the Viana's Home's operations, including front desk, housekeeping, food and beverage services, maintenance, and administration.
  • Staff Supervision and Training: Hiring, training, and supervising staff across various departments to ensure excellent customer service, adherence to Viana's Home policies, and efficient operations.
  • Guest Relations: Ensuring high levels of guest satisfaction by addressing complaints, resolving conflicts, and ensuring all guest needs are met promptly and effectively.
  • Financial Management: Budgeting, financial planning, and cost control to ensure that Viana's Home operates within budget while maximizing revenue and profitability.
  • Sales and Marketing: Developing and implementing strategies to attract guests, increase occupancy rates, and maximize revenue through various sales and marketing channels, including online platforms, partnerships, and promotions.
  • Property Maintenance and Safety: Overseeing maintenance activities to ensure that Viana's Home premises are well-maintained, safe, and compliant with health and safety regulations.
  • Quality Control: Monitoring and maintaining high standards of cleanliness, service, and amenities throughout Viana's Home to uphold Viana's Home's reputation and ratings.
  • Inventory Management: Managing inventory levels of supplies, equipment, and amenities to ensure smooth operations and minimize wastage.
  • Event Management: Planning and coordinating events, conferences, and functions hosted at Viana's Home, including catering, logistics, and guest accommodations.
  • Community and Public Relations: Building positive relationships with the local community, businesses, and government authorities to support Viana's Home's interests and enhance its Reputation.
  • Strategic Planning: Developing long-term goals and strategies to drive Viana's Home's growth, adapt to market trends, and maintain competitiveness in the industry.
  • Compliance and Regulations: Ensuring that Viana's Home complies with all relevant laws, regulations, and industry standards, including employment laws, health and safety regulations, and licensing requirements.
  • Crisis Management: Developing and implementing protocols to handle emergencies, security threats, and other crisis situations effectively.
  • Reporting and Communication: Providing regular reports to senior management or owners on Viana's Home's performance, financial status, and operational challenges, and maintaining open communication channels with all stakeholders.
Overall, Viana's Home manager plays a critical role in overseeing all aspects of Viana's Home's operations to ensure a positive guest experience, efficient operations, and financial success.

Job specification:

  • This position requires: Constant collaboration with third parties, staff and management
  • Very limited or no travel out of town.
  • 6 working days in a week (Monday through Sunday with 1 week day off)
  • Working longer hours and weekends to meet deadline
  • Working under pressure
  • Advanced knowledge in M.S office suit
  • Salary is competitive and based on qualification and experience
  • Position is based at Nkoa-bang, Yaoundé-Cameroon
  • Reporting to the CEO or his/her designee.
Candidate's Specification
  • Must be a holder of at least an degree in logistics/hotel management or a higher degree in business management.
  • Must have at least 5 years of experience working in hotel management
  • Must be very bilingual in French and English
  • Must be an effective communicator and can represent Viana's Home anytime need arises.
  • Must be aged between 30-45years
Other details:
Interested candidates are expected to submit; a detailed copy of their CV (2 pages max), cover letter (1 page), to the following address ; with subject: Accountant_Viana's Home2024 on or before the 02 nd May, 2024 at 12:00pm Prompt.

Should you not be contacted within 10 working days after the deadline, please consider your application not considered for the next steps.

Disclaimer:Viana's Home is not gender biased and does not collect any form of payment for this process neither has mandated anyone


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