Job opportunity: Recovery agents - UNICS Plc

Cameroon Desks

UNICS Plc is a Microfinance Institution created on the 15th of January 2000. Among other conventional financial products like savings accounts and current accounts with a diversity of suitable and adaptable loan products, UNICS Plc has significantly invested in the development of value added services like Automated Teller Machines and international Bank Cards, bank to wallet account link , Online Banking, SMS Banking, Virtual Private Network, and many others. For the past 23 years UNICS Plc has been able to position itself as one of the fastest growing financial institutions in Cameroon with well-developed products tailored to the needs of the public.

To reinforce its Recovery Team, UNICS Plc is seeking applications from suitable candidates for the position of RECOVERY AGENTS for its branches in Douala, Kribi and Bamenda.

Key Responsibilities:
  • Work in collaboration with Branch Managers to ensure debt collection management in line with company policies.
  • Plan and organize day-to-day recovery operations.
  • Implement a recovery strategy in line with the objectives set by Management.
  • Engage recovery actions: telephone reminders, drafting reminder letters and visiting debtors in the portfolio.
  • Negotiate with debtors with a view to signing memorandums of understanding.
  • Ensure that debtors' commitments are honoured
  • File and follow up complaints with the gendarmerie and police stations.
  • Ensure that recovery targets set by Management are met.
  • Propose to the hierarchy the transfer of the file to the Legal Department or to a Detective.
  • Prepare periodic activity reports and forward them to direct hierarchy.
Qualification and Knowledge Requirements:
  • No experience is required.
  • Have at least a Bachelors Degree or other equivalent professional studies in law.
  • Excellent communication and negotiation skills
  • Have a personality that is self motivated, engaging, positive, result driven and possess the maturity and personality to command respect
  • Have knowledge on strategies in debt collection. Experience in a financial Institution or debt collection department or practical experience in the chambers of legal practitioners (Lawyers, Bailiffs, Notaries etc) shall be an added advantage.
  • Be skilled in maintaining a flexible customer focused culture to the interest of the company.
Additional Strengths:
  • Exceptional ability to communicate in English and French verbally and in writing,
  • Good knowledge in legal issues in the area of OHADA and/or Common Law,
  • Able to work in a team fostered environment,
  • At least a good working knowledge in Excel.
If you have what it takes to be the RECOVERY AGENT, please submit your Curriculum Vitae and motivation letter via:, indicating your interested Region of work not later than the 17th April 2024.


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