Job offer: Junior Customer Service Agent - Ethiopian Airlines Cameroon

Cameroon Desks

Ethiopian Airlines Cameroon Office is looking for a Junior Customer Service Agent - Airport for Douala International Airport Office to recruit with a Fixed Term Employment Contract for 2 years (two years) with possibility of extension based on performance.

Candidates must possess a sound knowledge of the airline industry, customer service, flight handling and financial processes with well-established training and experience in Airport Operations.

Required Competencies
  • A minimum of one year experience in similar or related position in other Airline; 
  • Certificate in Airport passenger handling, ramp and cargo handling, 
  • Airline System training in Checkin process, boarding and flight dispatching/Customer Services; 
  • A minimum of College Diploma in aviation or related fields/OR Completion of school of Aviation Marketing;
  • Age not more than 40 years old;
  • Possess exceptional interpersonal, analytical skills as well as Technology literacy;
  • Strong verbal and written communication in English and French Language;
  • Proven ability in multi-tasking while managing operational activities with attention to detail;
  • Flexible in changing priorities and focus on short notice;
  • Have ability to work under pressure with minimum supervision;and
  • Flexible in working hours and willing to work to cover the operational needs.
Applicants can deposit CV and supporting documents with application covering letter at Ethiopian Airlines office, 780 Rue Tobie Kuoouh, Bonanjo Douala,within five (5) working days(starting from 10 MAY to latest 16 May 2024).

We would like to thank you in advance for your interest in employment with Ethiopian Airlines. 

Only those candidates whose experience and skills are deemed a potential fit will be contacted for an interview.

Good Luck !!!

PO Box 1755, Addis Ababa, Ethiopia Tel: (251-011) 665 6666 Fax: (251-011) 6611474


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