Offre d'emploi : Customs Declarations Team Lead
CM - Douala
Customs Declarations Team Lead JL3
Would you like to be part of a value-driven, commercially oriented
international environment where we enable global trade every day?
We have an exciting opportunity for a Team Lead, Customs Declaration to join
our Maersk Customs Services (MCS) team in Douala, Cameroon, with operational
coverage across Kribi, Chad, CAR, and other Central African countries. In this
role, you will lead and oversee the end-to-end management of customs
declarations—ensuring compliance, accuracy, and timely clearance across
import, export, and transit operations.
WHAT WE OFFER:
When you join Maersk, you’ll find that the world is your workplace. You’ll
work in a culturally diverse, stimulating environment, surrounded by new ideas
and different ways of doing things. We believe in individual performance
within highly professional teams supported by our distinctive values. To us
teamwork means acceptance, respect, dedication, and the idea that we can
achieve more when we all pull together.
Living our values means competing in the marketplace in an ethical way so our
name is synonymous with being a credible and valuable business partner.
Through Constant Care and Humbleness, we strive to prepare for the future,
while never forgetting that our customers and competitors are key to our
ability to improve. In our daily work Uprightness and Our Employees mean that
transparency and accountability in everything we do go hand in hand with being
an inspiring, challenging place to work. At Maersk, we take pride in hiring
the best person for the job – irrespective of gender, age, nationality, or
religious belief.
Key Responsibilities:
- Lead and supervise the Customs Declaration team across Douala, Kribi, and Ngaoundéré.
- Oversee the preparation, submission, and validation of all customs declarations (import, export, transit) in Camcis and Sydonia World (CAR).
- Ensure full compliance with customs regulations and timely validation of declarations (within 3 working days).
- Maintain accurate customs registers, ledgers, and digital records (Trackit, United, DAU Validated).
- Coordinate with stakeholders (Sales, CX, Product, Finance, Risk & Compliance, vendors, customs authorities) to ensure smooth operations.
- Monitor suspensive regimes to avoid penalties and ensure timely clearance.
- Drive team development through training, succession planning, and performance tracking via KPIs.
- Support internal and external audits, implement corrective actions, and lead process improvements.
Who We Are Looking For:
- Bachelor’s degree in Customs, International Trade, Logistics, or related field.
- 5+ years’ experience in customs/declarations, including at least 2 years in a supervisory role.
- Strong knowledge of Camcis, Sydonia World, and customs regimes (including suspensives).
- Solid understanding of customs regulations in Cameroon and Central Africa.
- Proven experience in team leadership and stakeholder coordination.
- Proficiency in Excel, Trackit, United, and reporting tools.
- Effective communication skills in French and English (oral and written).
- Ability to work under pressure and deliver within strict deadlines.
Additional Information
- Flexible working hours may be required based on operational/regulatory deadlines.
- Occasional travel to strategic sites (Kribi, Ngaoundéré, port and border zones).
- Participation in cross-functional projects, audits, and trainings.
- Collaboration across corridors (Import, Export, Hinterland, Risk & Compliance).
- Applications should be submitted with a CV in English (preferred)
Maersk is committed to a diverse and inclusive workplace, and we embrace
different styles of thinking. Maersk is an equal opportunities employer and
welcomes applicants without regard to race, colour, gender, sex, age,
religion, creed, national origin, ancestry, citizenship, marital status,
sexual orientation, physical or mental disability, medical condition,
pregnancy or parental leave, veteran status, gender identity, genetic
information, or any other characteristic protected by applicable law. We will
consider qualified applicants with criminal histories in a manner consistent
with all legal requirements.
We are happy to support your need for any adjustments during the application
and hiring process. If you need special assistance or an accommodation to use
our website, apply for a position, or to perform a job, please contact us by
emailing
accommodationrequests@maersk.com.
Date de fin : 10 octobre 2025
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