For the needs of its services, HILTON is recruiting a
General Manager Hilton Yaounde
JOB DESCRIPTION
For nearly a century, Hilton Hotels & Resorts has been proudly
welcoming the world’s travelers. With more than 610 hotels across six
continents, Hilton Hotels & Resorts provides the foundation for
exceptional travel experiences and values every guest who walks through its
doors. The most recognized name in the industry, Hilton remains synonymous
with the word “hotel”. From inaugural balls and Hollywood award galas to
business events and days to remember, Hilton is where the world makes
history, closes the deal, toasts special occasions, and gets away from it
all. As the flagship brand of Hilton, Hilton Hotels & Resorts continues
to set the standard for hospitality, providing new product innovations and
services to meet guests’ evolving needs.
The Opportunity
Are you an experienced hotel General Manager with fluent French language skills and a passion for delivering exceptional guest experiences? Hilton Yaounde is seeking a highly motivated and talented Hotel General Manager to lead our team and ensure the smooth operation and success of our property.
The Property
Hilton Yaounde is the city's sole international hotel, Situated in Yaoundé’s Central Business District, conveniently close to government offices and local businesses. The hotel boasts 248 rooms and suites, 18 versatile meeting and event spaces, a business center, four dining options, and a fitness club with an outdoor pool. It is located less than two kilometers from the National Museum of Yaoundé and Mfoundi Market, and a 15-minute drive from the Yaounde Conference Center. Additionally, it offers a paid pick-up service from Nsimalen International Airport, making it an ideal base for exploring local attractions.
The Role
This exciting General Manager position will be responsible for managing the hotel, Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing?
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Lire aussi >> : Recrutement et Offres d'emploi au Fonds National de l'Emploi: Plusieurs postes vacants
The Opportunity
Are you an experienced hotel General Manager with fluent French language skills and a passion for delivering exceptional guest experiences? Hilton Yaounde is seeking a highly motivated and talented Hotel General Manager to lead our team and ensure the smooth operation and success of our property.
The Property
Hilton Yaounde is the city's sole international hotel, Situated in Yaoundé’s Central Business District, conveniently close to government offices and local businesses. The hotel boasts 248 rooms and suites, 18 versatile meeting and event spaces, a business center, four dining options, and a fitness club with an outdoor pool. It is located less than two kilometers from the National Museum of Yaoundé and Mfoundi Market, and a 15-minute drive from the Yaounde Conference Center. Additionally, it offers a paid pick-up service from Nsimalen International Airport, making it an ideal base for exploring local attractions.
The Role
This exciting General Manager position will be responsible for managing the hotel, Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.
What will you be doing?
- Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage and lead the hotel operation.
- Manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded.
- Lead in all key property issues including capital projects, customer service, and refurbishment.
- Ensure all decisions are made in the best interest of the hotel and Hilton.
- Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property.
- Provide exceptional leadership to hotel Team Members focusing on Hilton culture and values.
- Lead in all aspects of business planning
- Comply with and exceed Hilton Brand Service Standards
- Ensure costs are controlled.
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton.
- Hold regular briefings and communication meetings with the HOD team.
-
Respond to audits to ensure continual improvement is achieved.
- The ideal candidate will possess excellent leadership skills with a strong focus on Owner relations, Commercial and Operations, guest experience and Team Member engagement. Enthusiastic and passionate, you will have current experience as a General Manager within a similar quality hotel.
- A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- An Established French speaking GM within a similar sized hotel
- Strong ability to collaborate and foster networks and relationships, with owners, corporates, and government business - must be highly visible.
- Deliver innovative commercial opportunities with experience in increasing profitability especially in the Corporate business segment
- Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values
- Exceptional stakeholder/owner relations experience
- Ability to show resilience, judgement and leadership
- Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
- Preferably experience with hotel renovations
- Degree or diploma in Hotel Management or equivalent
- French and English language mandatory
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.
We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
- Work Locations: Hilton Yaounde
- Schedule: Full-time
- Brand: Hilton Hotels & Resorts
- Job: General Manager/Hotel Manager
HOW TO APPLY?
Lire aussi >> : Recrutement et Offres d'emploi au Fonds National de l'Emploi: Plusieurs postes vacants
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