Recruitment and job offers at Prudential Beneficial Insurance

Prudential Beneficial Insurance recuits 

A Claims Analyst Assistant

based in Douala.

TYPE OF CONTRACT CDD

Main Missions

• Assists the Customer and Claims Department in processing, monitoring and analysing claims related to life insurance policies.
•  Contributes to improving service quality, preventing fraud and optimising claims management processes.

Main activities

• Monitoring of a register of claims.
• Processes and records claims (accident, hospitalisation, death).
• Processes customer complaints or requests.
• Checks the compliance of supporting documents and the processing carried out.
• Process claims payments or rejections in the business software.
• Develop activity monitoring dashboards.

Skills

• Proficiency in data analysis, reporting and presentation tools.
• Proficiency with management and claims management tools.
• Knowledge of how life insurance contracts work.
• Good knowledge of current regulations.
• Good analytical and summarizing skills.

Special requirements

• Good mastery of the Office suite.
• Experience in claims management or life insurance analysis
• is an asset.
• Bilingual.
• Prerequisite

Education:

• 2 years' higher education in Insurance, Law, Risk management, Finance 
• 02 years' experience in the domain

Send your application (CV and cover letter) with the job title in the subject line to recrutement.cm@belifegroupe.com

Deadline for receipt of applications: 05 September 2025 at 5 pm.

Applications will be reviewed and processed in accordance with our Diversity and Inclusion Charter.

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An Assistant Bancassurance Analyst

based in Douala.

TYPE OF CONTRACT CDD

Main Missions

• Support the Customer and Claims Department in operational monitoring and analysis of data related to life insurance policies distributed through banking networks.
• Contribute in optimizing customer relations and claims processing in conjunction with banking partners.

Main activities

• Assess the financial profitability of bancassurance products to be marketed.
• Receive, analyse and process bancassurance daims.
• Manage end-of-career compensation for customers.
• Monitor service quality indicators (response rates, claims processing times, customer complaints, etc.). 
• Produce activity reporting tables for management and partners.

Skills

• Proficiency in data analysis, reporting and presentation tools. • Proficiency with management and claims management tools. • Knowledge of the life insurance and bancassurance sector.
• Good knowledge of current regulations.
• Good analytical and summarising skills.

Special requirements

• Good mastery of the Office suite.
• Previous experience in customer service, claims or insurance back-office desirable
• Bilingual
• Prerequisite

Education: 

• 2 years' higher education in Insurance, Finance or equivalent
• 02 years' experience in the domain

Send your application (CV and cover letter) with the job title in the subject line to recrutement.cm@belifegroupe.com

Deadline for receipt of applications: 05 September 2025 at 5 pm.

Applications will be reviewed and processed in accordance with our Diversity and Inclusion Charter.

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A Customer Executive

based in Yaounde.

TYPE OF CONTRACT CDD

Main Missions

• Provide personalised support to customers accurately and efficiently. 
• Informing customers about services and products.
• Respond to customers complaints.
• Produce customer's contracts.

Main activities

• Monitor request and files sent for processing.
• Managing customer and agent complaints in a timely manner.
• Recording customer requirements.
• Ensure that insurance policies (automobile, travel and any other policies authorised for seizure) are taken out.
• Tracing POOL TPV direct office files to be forwarded to technical every month end.

Skills

• Mastery of insurance techniques.
• Production and quotations.
• Good communication skills
• Good analytical skills.
• Good interpersonal skills and dynamism.
• Availability and serenity.

Special requirements

• Good knowledge of business software
• Bilingual.
• Good interpersonal skills
• Prerequisite

Education: 

• 3/4 years' higher education in Insurance, sales or Marketing
• 02 years' experience

Send your application (CV and cover letter) with the job title in the subject line to
recrutement.cm@belifegroupe.com

Deadline for receipt of applications: Friday 5th September 2025 at 5 pm.

Applications will be reviewed and processed in accordance with our Diversity and Inclusion Charter.

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