About the job
Who is pawaPay
pawaPay is a fast-growing B2B payments start-up, focused on mobile money in Africa. We are building the financial rails that allow entrepreneurs and merchants to reach hundreds of millions of people across Africa.
Our vision is to connect every mobile money wallet in Africa to each other and to the world.
Through our payments API we already facilitate over 3,5 million transactions a day across 19 countries in Sub-Saharan Africa. Our goal by the end of 2025 is to be in 25 countries and we expect our volumes and merchant base to continue to grow.
We believe that the future of payments in Africa is mobile money and we have positioned ourselves to take the lead as the payments space grows over the next decade.
At pawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia.
What is the role?
We are looking for a Country Administrator in Douala, Cameroon to support our local operations and provide essential administrative, logistical, and operational support to the Country Manager and broader team.
As Country Administrator, you will act as the operational backbone of our activities in Cameroon, combining responsibilities across office management, executive support, and regulatory coordination. You will liaise with local stakeholders (banks, telcos, regulators, suppliers) and support the day-to-day functioning of the office, while maintaining high standards of compliance, documentation, and communication.
This is a highly versatile role that requires initiative, precision, and discretion.
The role is open to applicants based in Douala, and requires fluent proficiency in both French and English.
Your main duties will include:
FOR MORE JOB OPPORTUNITIES JOIN OUR WHATSAPP GROUP
About the jobWho is pawaPay
pawaPay is a fast-growing B2B payments start-up, focused on mobile money in Africa. We are building the financial rails that allow entrepreneurs and merchants to reach hundreds of millions of people across Africa.
Our vision is to connect every mobile money wallet in Africa to each other and to the world.
Through our payments API we already facilitate over 3,5 million transactions a day across 19 countries in Sub-Saharan Africa. Our goal by the end of 2025 is to be in 25 countries and we expect our volumes and merchant base to continue to grow.
We believe that the future of payments in Africa is mobile money and we have positioned ourselves to take the lead as the payments space grows over the next decade.
At pawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia.
What is the role?
We are looking for a Country Administrator in Douala, Cameroon to support our local operations and provide essential administrative, logistical, and operational support to the Country Manager and broader team.
As Country Administrator, you will act as the operational backbone of our activities in Cameroon, combining responsibilities across office management, executive support, and regulatory coordination. You will liaise with local stakeholders (banks, telcos, regulators, suppliers) and support the day-to-day functioning of the office, while maintaining high standards of compliance, documentation, and communication.
This is a highly versatile role that requires initiative, precision, and discretion.
The role is open to applicants based in Douala, and requires fluent proficiency in both French and English.
Your main duties will include:
- Serve as the main administrative point of contact for pawaPay’s operations in Cameroon
- Support the Country Manager by managing calendars, scheduling meetings, preparing documentation, and following up on key actions
- Manage all office logistics: supplies, vendors, utilities, and coordination of local services
- Handle official correspondence and ensure proper filing of contracts, invoices, and internal documentation
- Maintain up-to-date administrative files and operational tracking dashboards
- Act as the primary liaison with local banks for all account maintenance and related matters
- Ensure timely and accurate tax filings and compliance obligations, in coordination with the Group Finance team
- Support regulatory reporting as required by local authorities or pawaPay Group
- Schedule, coordinate and attend meetings with key stakeholders such as regulators, telcos, or external vendors
- Handle escalated issues from telcos or regulators and follow up promptly on unresolved matters
- Coordinate closely with the pawaPay global support and legal teams for issue resolution and continuous process improvement
- Provide operational support during high-priority requests or local incidents (including evenings or weekends if required)
- Represent pawaPay with professionalism and act as a brand ambassador locally
- Execute ad hoc administrative or operational tasks as reasonably requested by the Group.
- Minimum 3 years of experience in administrative support, project coordination, or operations—preferably in fintech, telecom, or banking
- Prior experience working with telcos, regulators, or banks is a strong plus
- Excellent written and verbal communication in both English and French
- Proven ability to manage multiple priorities with attention to detail
- Self-motivated, organised, and able to take ownership of tasks through to completion
- High level of professionalism, confidentiality, and discretion
- Strong working knowledge of Microsoft Office or Google Workspace (Docs, Sheets, Calendar, etc.)
- Comfortable working in a remote and multicultural environment
- Flexible and available for urgent support or escalations as needed.
- Help improve financial access in Africa
- Being part of an amazing team that shapes company’s culture as a great place to be
- An ambitious, talented, and diverse team who always has your back
- We grow fast, and you will grow fast with us
- Competitive remuneration and company benefits package
- 35 days of paid leave per year (inclusive of public holidays) and more.
FOR MORE JOB OPPORTUNITIES JOIN OUR WHATSAPP GROUP
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