Barry Callebaut est un fabricant belgo-suisse2,3 de chocolat dont
le siège social est en Suisse, né de la fusion en 1996 par Klaus Johann Jacobs
de la société belge Callebaut et de la société française Cacao Barry.
At Barry Callebaut, we are on a journey to transform the cocoa and
chocolate industry. As the world’s leading manufacturer of high-quality
chocolate and cocoa products, our actions truly shape the future of our
industry. We are a business-to-business company, serving the entire food
sector, from the cocoa bean to the finest chocolate product. We are a
company with a purpose, we believe in doing well by doing good and
reinvesting in the communities we operate. We have a long-standing
commitment to sustainability and our goal is to shape a sustainable
cocoa and chocolate future. We are headquartered in Zurich, and have
more than 12,000 passionate Employees working in more than 40 countries
worldwide. We are very proud of who we are and what we do. And of
course, we are always looking for talented people to help us have a
positive impact on our industry and beyond!
About the Role:
Line Manager : Sensory Coordinator
Location : Yaoundé
No of positions : 01
Type of contract : Full Time
The Sensory Coordinator has the responsibility to organize the tasting
activities and to ensure the satisfaction of clients by finding
solutions to their complaints. The Sensory coordinator is responsible
for the documentary mastery following the documentation management
procedure.
Within the QA Department, the Sensory coordinator organizes, the tasting
activities and follow up the clients ranking of the product.
He/She is in charge of receiving and solving complaints of clients. And
he/she creates and updates the references of the documentation.
Key responsibilities include:
- Ensure that sensory analyzes of products are carried out on time and in compliance with analysis protocols and Good
- Laboratory Practices (GLP).
- Ensure that analysis records are well documented, verified and maintained. Ensure weekly backup of sensory evaluation data.
- Initiate root cause analysis of sensory deviations and customer complaints regarding taste, and implementation of corrective
- actions to avoid repetition of defects.
- Perform a weekly GLP (GLP) self-audit of the Sensory laboratory and ensure compliance with requirements
- Responsible for Sensory laboratory consumables and ensure that minimum stocks are maintained, that orders are placed on
- time and that there are no shortages.
- Ensure shipment of product samples according to schedule for analysis and verification (of the Sensory Profile) within the
- Group. Review reports/results, investigate deviations if necessary and take appropriate corrective actions to address the root
- cause.
- Plan and deploy the recruitment and training plan for new panelists and the retraining of existing panelists. Recommend
- Produce monthly reports on the progress of claims, causes and actions in place
- Create and update references for records as per the procedure
- Update internal procedures for document management
- Maintain roles and responsibilities for editing and approving documents in the QDS
- Disseminate monthly status update on QDS documents - local level
- Train the staff on the use of QDS when necessary (new employees, change of status of an employee, update of QDS functionalities...)
- Knowledge of application that permits to manage the client’s claims (Salesforce, Claim, etc.…)
- Knowledge of application to manage the documentation (QDS preferably)
- Skills in analysis of product
About You:
ESSENTIAL EXPERIENCE
- Bac +3 /4 in Physics-chemistry, Microbiology, QHSE, or any related area
- Good knowledge of cocoa industry is an advantage.
- Good knowledge of documentation management.
- 3 to 5 years of experience in a similar field,
TECHNICAL / FUNCTIONAL COMPETENCIES
- Experience in Managing clients complaints from end to end,
- Experience in laboratory analysis
- Strong communication skills
- Detailed knowledge of laboratory analysis,
- Results oriented without losing sight of discipline to process sustain results,
- Knowledge of latest quality and safety laws / regulations
- Can prove strong focus on procedures (standardizing)
- Knowledgeable in MS Office Suite, SAP Systems and other applications used in client
- Languages: English professional, local language.
- Strong attention to detail,
- Multitasking and time-management skills
- Interpersonal and communication skills
- Good problem-solving abilities
- Open minded, collaborative and team builder
INTERPERSONAL / LEADERSHIP COMPETENCIES
- Passionate and enthusiastic
- Motivated and hard-working
- Good resistance to stress,
- Timeliness,
- Spirit of synthesis and analysis
- Adaptability and tenacity
- Integrity, Team Spirit
- Results-orientated
- Responsiveness
- Stakeholder management
- Relationship and Listening to Needs
- Strength of proposal and creativity
- Intellectual Curiosity
At Barry Callebaut, we are committed to Diversity & Inclusion.
United by our strong values, we thrive on the diversity of who we are,
where we come from, what we’ve experienced and how we think. We are
committed to nurturing an inclusive environment where people can truly
be themselves, grow to their full potential and feel they belong. #oneBC
- Diverse People, Sustainable Growth.
How to apply ?
---------------------------------------------------
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate
industry. As the world’s leading manufacturer of high-quality chocolate and
cocoa products, our actions truly shape the future of our industry. We are a
business-to-business company, serving the entire food sector, from the cocoa
bean to the finest chocolate product. We are a company with a purpose, we
believe in doing well by doing good and reinvesting in the communities we
operate. We have a long-standing commitment to sustainability and our goal
is to shape a sustainable cocoa and chocolate future. We are headquartered
in Zurich, and have more than 12,000 passionate Employees working in more
than 40 countries worldwide. We are very proud of who we are and what we do.
And of course, we are always looking for talented people to help us have a
positive impact on our industry and beyond!
About the role
The Head of Civil & Infrastructure Center of Expertise defines and
drives the technical scope of multiple large scale and complex projects,
End-to-End and Global across the organization. The role
manages a portfolio of 10 to 15 projects per year, each with a budget
between 2 and 50 MCHF (average project budget 15 MCHF). The level of
stakeholders to negotiate and defend cases are at L3 and L4.
The role is also responsible for bringing expertise for the BC standards.
Together with the Global Senior Engineer BC Standards and a CSD community
he/she will give content, evaluate, discuss and deploy the BC standards that
are related to the domain of expertise across all clusters and locations.
To deliver world-class design, this role will also require managing GBS
engineering resources and external suppliers to deliver daily. This will be
done through training sessions, frequent follow-up meetings and direct
steering for the direct reports.
Key responsibilities include
- The Head of Civil & Infrastructure Center of Expertise collaborates with Plant Managers and their reports, Project Engineering Execution Directors, Project Managers, Capex Planning Directors, etc.
- He/she is in an expert position towards the engineering execution teams as well for standards and best practices in maintenance, process and project managerial skills.
- Leading and building the department of civil engineering and infrastructure and as such is steering and managing the people working for that department
- Design, communicate, and implement an operational plan for initiating complex and multiple projects; find solutions for operational problems, minimize delays. Identify, develop and gather resources to make the basic engineering happen for these projects.
- Driving corporate projects in the pre-IP phase and assisting the engineering execution and other departments for the post-IP phase.
- Driving footprint- and masterplan studies from the engineering part and the basic design for principal processes; in particular all civil and utilities related topics.
- Supports the BC organization in the development of technical standards according to the business strategy. He/ she ensures the standards are known and understood.
- Sets the technical specifications for all main equipment and production processes.
- Assist in generating concepts for the BC long term strategy for the factory of the future in terms of flows and manufacturing processes
- Collaborate with Technical Sourcing for strategic purchasing and develop long term partnership and collaboration with the preferred suppliers of the main process-equipment
- Collaborates with the other Regional Experts to improve capacity, efficiency, safety, sustainability and quality for all BC process installations and factories.
Scope:
Corporate, hence all BC factories, offices, warehouses, academies,...
First priority: Civil and Infrastructure (incl smart buildings &
utilities
About you
- Master degree in civil engineering (construction and utilities) Must be fluent in English (spoken and written) advanced French, German and/or other languages is an advantage
- Interest in food processing area particularly hygienic design is a must
- Affinity & interest in Industry 4.0 developments (e.g. MES, Smart Tech, Data mining, Google tools, …)
- Background in TPM, Lean, Six Sigma, … is a plus
- 15+ years of experience in a manufacturing environment, process industry10+ years experience in managing different technical departments and has experienced working in a matrix organization, leading initiatives across 10+ locations and influencing stakeholders remotely.Thorough knowledge of product-, people-, waste- and packaging-flows in factories
- Detailed knowledge of the BC process
- Detailed knowledge chocolate equipment
- Background in equipment construction and welding technologies
- Background in process automation
- Basic accounting & budgeting skills (business cases, feasibility studies)
- Leadership experience to lead a department of multiple direct reports (senior engineers)
- Leadership experience (situational leadership) to get cooperation from multiple experts in project organizations (Matrix)
- Lead via influencing the senior BC stakeholders (Directors and VP’s) to decisions and approvals
- Ability to build and set-up organizations (as well project teams as own organization)
- Make it happen mentality, ability to mobilize people
- Solution oriented negotiator
- Ability to create partnership with Suppliers
- Achieving goals by influencing and not by forcing
- Craftsmanship must be highly valued & respected
- You are a confident and assertive facilitator and presenter, able to influence and motivate stakeholders from multiple levels in an organization
- Resilient and drive to lead cultural change
Travel requirements:10 - 50% depending on the needs and the open projects.
High flexibility is expected
Others:Relation building and contacts with suppliers and colleagues over
different regions expect high availability / flexibility (time zones)
Home office, @ BC site and /or GBS
At Barry Callebaut, we are committed to Diversity & Inclusion. United by
our strong values, we thrive on the diversity of who we are, where we come
from, what we’ve experienced and how we think. We are committed to nurturing
an inclusive environment where people can truly be themselves, grow to their
full potential and feel they belong. #oneBC - Diverse People, Sustainable
Growth.
How to apply ?
Comment faire pour postuler ?
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