The International Federation of Red Cross and Red Crescent Societies
(IFRC) is hiring
Cash and Voucher Assistance (CVA) Officer
Job Purpose
The Cluster CVA Officer will provide technical advice to improve the quality
and accountability of cash interventions, practical solutions for challenges
in cash interventions, support the procurement of Financial Services Providers
for National Societies in the region, strengthen CVA capacities, and
facilitate the technical coordination among partners on cash interventions.
The position will support decision making and implementation, as well as
increasing the accountability of National Societies assisting crisis-affected
people with timely and quality cash and voucher assistance. The position
directly supports: Cameroon, Equatorial Guinea, Sao Tomé & Principe and
Gabon and furthermore advices 5 other countries.
The incumbent will also be responsible for providing technical support to NSs
on their cash preparedness journey with the objective to have them ready to
deliver, when appropriate, CVA in a timely, accountable and effective manner
at any time and at any scale. This will ensure that emergency responses being
implemented by those NSs are always routinely considered for CVA during
response options analysis and are based on informed decisions. The incumbent
will also support the mainstreaming of CVA across all operations / plans when
relevant.
The CVA Officer will work in close coordination with the Regional CVA
Coordinator (based in Nairobi) and the Cluster focal points for Disaster
Management, Procurement and Preparedness. The CVA officer will collaborate and
seek support from the Regional Cash CVA Coordinator and the Cash Hub as
needed.
Job Duties and Responsibilities
Working together with technical coordinators of the Cluster and the Regional
CVA Coordinator, the CVA Officer will work within the following areas:
CVA design, implementation and monitoring:
- Support the implementation and revision of all CVA activities included in National Societies (NS) of the Central Africa Region response plans and budgets
- Provide direct support to the IFRC team and the NS setting up cash and voucher assistance interventions
- Ensure completion of cash planning, preparation and rollout of activities in NS with a cash component within DREF’s
- and Emergency AppealsEnsure that market assessment, financial service provider mapping, tendering and contracting are conducted in due time to have a timely and effective implementation that meets the programme objectives in the Central African NS that use cash or vouchers as a response tool
- Monitor progress of cash interventions of the NS with a cash component in the Central Africa Region, and collect required reporting documentations per IFRC standards
CVA preparedness:
- Support the procurement process of Financial Service Providers carried out by the NSs in coordination with the Regional Office
- Support cash preparedness efforts in relevant NS and IFRC Country Cluster Delegation, including capacity self- assessments, trainings and other capacity strengthening efforts
- Ensure beneficiary communications, feedback mechanisms and accountability structures are set up in each NS planning to or implanting CVA
- Ensure standard tools are customized by NSs for their respective CVA interventions and standards are applied to the various areas in which the CVA will be implemented in the country, based on the RCRC Movement Cash in Emergencies toolkit
- Assist NSs in developing the process and post-distribution monitoring system including market monitoring that provide systematic and standards indicators for CVA implemented through emergency responses.
- Liaise with Finance and Logistic to ensure that standard procedures linked to CVA are well applied, especially in FSP procurement
Job Duties and Responsibilities (continued)
CVA coordination and reporting:
- Set-up and support coordination on CVA between Movement colleagues, including the ICRC, Partner National Societies (PNS) and the implementing National Societies; both through the cross-cutting CVA CoP but also at national levels
- Give support to Produce or report into monthly reports of cash and voucher delivered assistance in all National Society members of the CoP having a cash component within their programmes
- Ensure that CVA key messages and relevant information are effectively disseminated to CoP members
- Support annual processes of counting cash (global level)
- When relevant, engage in coordination with other stakeholders in the supported countries (Cash working Group, NGOs, WFP, etc.)
Other tasks: Support the DCPRR Coordinator on other tasks related to this
Department in both preparedness/prevention and response activities.
Education
- University degree or professional qualification in Humanitarian Assistance or another relevant area
- Practical Emergency Cash Transfer Training (PECT) or other relevant high-level cash training
- Cash Level 2 Training
- Market Assessment Training
- Technical training in disaster preparedness, response and recovery
- ODK or KoBo Training
Experience
- At least 5 years of experience in humanitarian assistance
- At least 3 years of experience implementing or coordinating cash and voucher responses within a humanitarian context
- Demonstrated experience in assessments which including market and cash feasibility considerations
- Proven capacity strengthening experience with National Societies or national or local partners, delivering trainings and providing on the job training and coaching
- Understanding of data protection and data responsibility in humanitarian action
- Experience in financial service provider procurement
- Experience with integrated data management tools such as Red Rose
- Experience living and working in challenging and multicultural environments
Knowledge, Skills and Languages
- Sound knowledge of and commitment to, a holistic approach to disaster management, with a particular understanding of recovery, and proven experience in cash and voucher assistance
- Good understanding of food security, shelter, livelihoods, and WASH interventions
- Proven skills in strategic and operational planning, budgeting and reporting emergency response that include CVA
- Understanding of the key issues relating to delivering cash at scale and skills to address them
- Knowledge of feedback and response mechanism, including of appropriate methods of beneficiary communication and channels.
- Strong analytical and problem-solving skills with independent decision-making capacity and the ability to think strategically while under pressure
- Excellent communication and inter-personal skills with the ability to represent the
- International Federation and to negotiate and influence people’s opinions
- Ability to transfer knowledge, skills, and/or abilities to staff and volunteers
- Fluently spoken and written English and French
Competencies, Values and Comments
- Respect for diversity, integrity, professionalism, accountability
- Communication, collaboration and teamwork, judgement and decision making, creativity and innovation, building trust
Application Deadline 01/06/2026
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