Job offer: Human Resources & Administration Manager - NRC

Cameroon Desks
Position : Human Resources & Administration Manager Cameroon

Job Description


Cameroon is compounded by three complex and current humanitarian crises in addition to the secondary impacts of pandemics and outbreaks such as cholera that have further exacerbated the needs in-country, as well as the most recent inflation rate, caused by the rise in food priced and transport costs..

As of December 23, there are 1,1 million internally displaced persons and 486,000 refugees and asylum seekers in the country.

NRC has been operating in Cameroon since April 2017, and currently has five field offices: Maroua and Kousseri in the Far North, Buea in the South-West, Bamenda in the North-West and Batouri in the East. With a workforce of around 150 staffs, NRC Cameroon aim to provide assistance to people affected by these 3 crises.

NRC implements programs in WASH, shelter, Information Counselling and Legal Assistance (ICLA), Livelihood and Food Security (LFS), and Education.

What we are looking for

The purpose of the HR & Administration Manager is to oversee, manage, develop and strengthen all HR and Administration functions in order to provide robust, efficient and effective Human Resources and Administration support to the NRC Country Programme in Cameroon. A special focus will be made on HR Strategy development and effective Recruitment, Staff learning and development, training and capacity building to ensure HR system is according to NRC standards

What you will do

Specific responsibilities:

Human Resources
  • Implementation of the Global Standards and initiatives at the Country and Area Office level (NRC People Management Systems, Diversity, Equity and Inclusion, Talent Management, Learning and development initiative, Duty of care, PSEA…);
  • Ensure HR function is strategic, responsible for in-country HR strategic priorities, take the lead on follow-up on implementation;Plan and feed into country-wide strategies and plans, working closely with senior management and programmes to ensure HR proactively meets the needs of the programme;
  • Responsible for ensuring Area Offices are complying with NRC HR standards and procedures;
  • Pro-actively working to support Area Managers, HR Coordinator, L&D Coordinator, HR Officers & HR assistants in running an effective HR function in the Area Offices;
  • Staff Care: Ensure a best-practice staff care programme for all staff is regularly reviewed, ensuring adequate staff care systems are in place and implemented across the country;
  • National staff development and capacity building ;
  • Support and guidance to the senior staff/hiring managers on recruitment and HR procedures;
  • Strengthen the recruitment processes ensuring adherence to the minimum standards;
  • Strengthen training and inductions / onboarding and off-boarding;
  • Improve the quality of Performance management conducted by line managers across the Cameroon Country office (embedding a culture of performance);
  • Support managers in ensuring that all job descriptions are in accordance with the NRC standards and ensure that all standard Job Description templates are updated;
  • Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager;
  • Handling personnel cases according to guidelines and policies;
  • Office and accommodation management: (offices, residences and guesthouse);
  • Country Office documentation: electronic archiving via the filing tree of NRC’s official documents, national administration requirement (registration, legal services and documentation);
  • Induction and welcome packages for staff/visitors ;
  • Work permit, immigration and visa (for staff, guest and consultancies) processing ;
  • Staffing responsibilities or service contractors for: cleaners, receptionist, maintenance;
  • Liaise with logistics to ensure up to date framework agreements: legal firm, psychologist, medical provider, Labor doctor, hotels, among others;
What you will bring

Professional competencies 
  • Minimum three years of experience from working as a senior HR Manager in a humanitarian/recovery context
  • Minimum First Level University Degree in Human ResourcesExperience from working in complex and volatile contexts will be an added advantage
  • Documented results related to the position’s responsibilities
  • Knowledge about own leadership skills/profile
Context/specific skills, knowledge and experience:
  • Knowledge of the context and local languages of Cameroon (advantageous)
  • Experience with strategic HR management and HR systems development / quality management
  • Experience with medium-scale recruitment and on-boarding processes
  • Experience in a large and dynamic country programme
  • Strong interpersonal skills, a team player coupled with capacity building skills and experience
  • Experience on Learning and staff development. Behavioral competencies
  • Initiating action and change
  • Managing performance and development
  • Empowering and building trustHandling insecure environmentsStrategic thinking
What we offer

Duty station: Yaounde, Cameroon

Contract: 12months Travel: 30% Salary/benefits: grade 9 on NRC’s scale NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

This position is open to candidates who have the legal right to work in Cameroon. Please note that we are unable to provide work permits or visa sponsorships for this position

About Us

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.

NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.

Find out more about the benefits of working for NRC 

This position is open to candidates who have the legal right to work in Cameroon. Please note that we are unable to provide work permits or visa sponsorships for this position

Kindly send any questions about the application process to:

Applications sent via email will not be accepted. Please check your application status on your NRC application profile

Deadline for applications: 30th  April 2024


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