ROLE OVERVIEW
The Branch Manager will oversee the branch's operations, drive performance, and ensure results are in line with budgeted projections.
JOB REQUIREMENTS
- Education: A Bachelor's degree in Banking and Finance, Management, Accounting, Finance, or Economics.
- Experience: At least 2 years of professional experience in the microfinance sector, preferably in a supervisory or managerial role.
- Language Skills: Fluency in English and French is required.
- Strong knowledge of the microfinance sector and banking operations.
- Expertise in sales strategies and commercial negotiations.
- Proficiency in the use of office tools (e.g., Microsoft Office).
Financial Management:
- Prepare financial statements.
- Control cash flow, physical cash, assets, and liabilities.
- Identify and manage branch budgets.
- Monitor branch profitability and ensure financial performance targets are met.
- •Develop and maintain a healthy credit portfolio with a
- Portfolio at Risk (PAR) of less than 5%.
- Address and resolve customer complaints and inquiries promptly.
- Ensure customers receive exceptional service.
- Prospect and develop a customer portfolio.
- Recruit, hire, train, and develop branch staff.
- Provide coaching and guidance to foster staff growth and adherence to organizational policies.
- Conduct risk assessments and impact analyses.
- Develop and monitor the implementation of risk management strategies.
- Actively participate in community events to enhance the branch's local presence and foster positive relationships.
- Prepare and present performance reports to senior management and the Board of Directors.
- Strong team spirit and leadership skills.
- Excellent communication and interpersonal abilities. Open-mindedness, honesty, and high ethical standards.
Interested candidates are required to submit the following:
- A one-page motivation letter.
- A curriculum vitae (CV) not exceeding two pages.
Note: Shortlisted candidates will be invited for an interview and an aptitude test to validate their skills and qualifications.
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